Being a mystery shopper sounds like a fun way to earn money on the side. However, it’s actually more than just heading into a store, buying things, and then answering a survey. Being one means that you’re assisting in market research which yields very important facts about customer service. Companies, and sometimes, organizations that aim to protect consumer rights put in people to act as regular shoppers in order to check the quality of a store’s products and services to either improve on them or just to see if a business is operating properly.
Mystery shopping requires schedule flexibility. It can be a slightly demanding part-time gig, especially if you want to cover more stores to up your pay; but it can also be an interesting learning experience if you’ve been pursuing a career in marketing, sales, and customer service.
Below are some of the institutions that hire mystery shoppers, according to our GirlTalkers who have experienced getting into them. If you’re interested to learn more, you can always go to the forum and join the conversation.
Born out of a merger between the Philippine company Customer Insights Worldwide, Inc. and Indian company Kaiz Consult, SatisFIND has been offering Customer Experience Measurement studies in Asia and the Middle
SatisFIND is known to request reviews of fun establishments and services, including restaurants and even airlines. GirlTalker heaven_charm shares her experience: “My first project was in a Japanese restaurant. May P700 GC, ‘yun (sic) lang
She also gives a few tips on how to look at mystery shopping from a financial perspective. “[It’s] best to not look at this as a job or source of extra income. I consider this more of a freebie or a hobby… Sulit
Bare International is based in the
Some of the places that Bare International asks feedback for include restaurants and drugstores. However, payment may take a bit of time as it comes in Euros, so you may need to be patient about it. “This year lang
You may also need to wait for the right project to come around, as sometimes store locations can be a bit far. As nicola_juliano notes, “Marami
GapBuster Worldwide’s business involves employing work-from-home mystery shoppers and professional auditors for institutions who need marketing and customer care data. Based in Australia, it has offices in Europe and
According to GirlTalker Ayami, Gapbuster pays well, but they can be a bit demanding sometimes. “I enjoy Gapbuster
Shop’n Chek Philippines
Facebook Page: Facebook.com/shopnchekPH
Shop’n Chek Philippines is powered by John Clements Consultants, a consulting firm that dates back to the 1970s. According to a feature on Entrepreneur Philippines, their mystery shoppers “can typically earn from P300 to as high as P2,000 per shop.”
Albatross is based in