So you finally landed the job of dreams, but you're now thinking of trying to work your way up the career ladder. You've proven yourself to be a responsible and dilligent worker, but you feel like they're just not enough to make you stand out at work. How can you get your superiors to properly notice you? By going beyond your job description and investing on valuable skills, that's what. Check out the list below for starters:
1. A Knack for social media, seach engine optimization (SEO), and web analytics.
Almost everything is dependednt on digital technology. Social media and Google searches are considered the new word-of-mouth channels, the most powerful PR tool. So, if you're taking a position in sales, marketing, or public relations, brush up your knowledge on Facbook, Twitter, Instagram, Pinterest, and Google Analytics.
2. A foreign language
International brands normally have a foreign principal that Philippine counterparts deal with daily. Learning their mother tongue will not only impress them, but ease the communication flow between the two of you. You could try your hand at Asian languages, such as Mandarin, Japanese, and Korean; but you can also go for European languages such as German, French, and Spanish.
3. Critical thinking
As mentioned earlier, digital media is the way to go, and with this comes the boon of measuring practically every factor that could affect your brand. That's why it's important that you learn how to interpret data, to look athe big picture and analyze possible cultural shifts that coudl affect your client's preferences, and create out-of-the-box solutions for areas of opportunity.
4. Customer service
A business thrives well because of their customers, so polishing your customer service skills will help sales go up significantly. Always be polite and helpful to your customers--most especially to the irate ones--and never hesitate to go the extra mile whenever you're dealing with them. A stellar customer service helps build brand loyalty, so make sure that your clients are always happy.
5. Superior communication skills
Your ability to communicate well with clients can be also a channel for your public relations skills. This doesn't just involves a frim grasp on basic grammar rules, but it also refers to having the ability to amiable facilitate discussions, set clear and concise terms, and at the end of the day, still get what you want without stepping on anyone's toes.
We hope this list helps, and shoot us a tweet or comment below if this article helped you land a promotion. Good luck, FNites!