In an effort to limit the spread of the novel coronavirus (2019-nCov), local airline Cebu Pacific has cancelled all flights between the Philippines and Mainland China (this includes Beijing, Shanghai, Xiamen, Guangzhou, and Shenzen) from February 2 to March 29, 2020.
The first case of 2019-nCov in the Philippines was confirmed by the Department of Health (DOH) last Thursday, January 30.
Cebu Pacific flights between the Philippines, Hong Kong, and Macau, on the other hand, have been reduced.
Passengers may either rebook the flight, refund the tickets in full, or store the value of the ticket in a Travel Fund for future use.
Check out Cebu Pacific's official statement here:
In light of developments related to the Novel Coronavirus, Cebu Pacific will be cancelling all flights between the Philippines and mainland China (Beijing, Shanghai, Xiamen, Guangzhou, Shenzen) from February 2 to March 29, 2020.
Flights between the Philippines, Hong Kong and Macau, on the other hand, have been reduced.
Passengers affected by flight cancellations have been notified through the contact details provided upon booking. They may also check the status of their flights through the Manage Booking portal in the Cebu Pacific website, https://book.cebupacificair.com/Manage/Retrieve/.
The following options are made available for passengers on cancelled flights:
• Rebook the flight (new flight date within 30 days of original travel date)
• Refund the tickets in full
• Store the value of the ticket in a Travel Fund for future use
We apologize for the inconvenience, and thank our passengers for their understanding.
We will continue to provide updates as more information becomes available.
