With restaurants slowly being allowed to open, you're probably wondering what dining in the new normal will be like. On June 9, the Department of Tourism released a set of guidelines for Department of Tourism (DOT)-accredited restaurants and restaurants in DOT-accredited accommodation establishments (such as hotels and resorts), some of which include the requiring of face masks and the prohibition of buffets and self-service stations.
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Here's a peek at what you can expect from these restaurants by the time they reopen:
Restaurant owners
- Restaurant owners must ensure their employees fill out a Health Declaration Form prior to starting their duty.
- Restaurant owners have to monitor the body temperature of their employees every time they report to work.
- Restaurant owners must also provide their employees with food safety apparel, which includes hairnets or haircaps, face masks, face shields, gloves, aprons, and shoe covers.
- Restaurant owners should make sure all employees undergo an annual health checkup.
- Restaurant owners should ensure their employees are trained and regularly updated on health concerns by installing a safety bulletin board.
- Restaurant owners have to ensure the restaurant premises are properly disinfected and sanitized frequently.
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The restaurant staff
- Employees must ensure proper hygiene and good grooming.
- Employees should avoid touching ready-to-eat foods with their bare hands.
- Employees are to observe physical distancing of at least one meter from one another while working.
- Employees shall wear food safety apparel while on duty.
- Client-faving staff, such as waiters, cashiers, and bussers are to wash their hands with soap and water at least every 20 minutes.
The restaurant premises
- Establishments can only seat up to 50% of the maximum seating or venue capacity.
- Disinfectant mats shall be placed at the entrance of the restaurant.
- The seats should be arranged such that it allows customers to stay one meter apart.
- The distance between the backs of each chair should also be more than one meter apart.
- Face-to-face seating is only allowed if there are transparent dividers—
such as acrylic plastic, plexiglass, or sneeze guards-between them. - "As far as practicable," handheld menus are to be replaced with a menu to be displayed on the counter or other visible areas.
- Visible signs must be installed reminding people to wash their hands or to disinfect with alcohol upon entering and leaving the restaurant.
- There shall be designated zones for pickup and takeaway, with clearly demarcated queue lines that allow for physical distancing between guests.
- Alarm systems may be installed to remind employees to wash their hands rigorously every 20 minutes.
- Self-service and condiment stations, buffets, salad bars, and other leisure facilities such as karaoke machines and in-house play areas are banned.
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Customers
- Customers not wearing masks won't be allowed inside the restaurants. These masks are to be worn at all times, except when eating and drinking.
- Before entering, customers have to get their body temperature checked. Those with a fever or with flu-like symptoms won't be allowed to enter.
- Customers are to fill up a health declaration form before entering.
- Customers are to sanitize their footwear using sanitizing mats and drying pads installed at the entrance.
- Customers are to provide their name and contact details in a contact-tracing log sheet to be provided by the restaurant.
Food service
- Single-use items, such as napkins, utensils, and condiments, are to be given to the customers wrapped in biodegradable packaging.
- Cashless payment, done via money transfer applications such as GCash, is encouraged, though employees can also hand and receive cash through a small tray.
- It is also advised that restaurants adopt a pay-as-you-order policy.
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