In an August 9 tweet, Bela Padilla expressed her dismay towards a Grab Philippines driver, saying that he announced her home address over a radio system, which goes against the ride sharing platform's privacy policies. 


Bela tweeted, "Rode grab today and the driver announced on the grab radio where I live. Hello @grabph [emoji] this can't possibly be right."

Grab Philippines immediately responded: "Hi Bela! We're so sorry to hear about your experience :( This incident shouldn't have happened since we value every passenger's safety and privacy. We sent you a DM to help move our investigation forward. Thank you!"

In an Instagram Live session on the same day, Bela shared what happened, noting that she heard the driver mention her home address over a radio system of drivers. She explained that she did ask the driver why he disclosed her private information, but wasn't able to expound on the answer.

"Parang na-sad na lang ako," she noted.

Grab's policies for drivers include keeping two way radio conversations at a minimum, as well as refraining from sharing private information of customers.


More From

Get the latest updates from Female Network
Subscribe to our Newsletter!

Latest Stories

Heart Evangelista on the Perfumes That Make Her Feel Elegant, Expensive

She also revealed the cologne under P1,000 that she loves hoarding!

How This Nurse Started a Chili Garlic Business With Only P5,000

Now, Mang Isto Chili Garlic Sauce line the shelves of groceries in Zamboanga, and is poised to go national.

Beauty Queen Ahtisa Manalo Chooses To Invest In Food Business Over Luxury Items

"I have savings and I want to put it somewhere else... I don't want to spend it on bags, shoes, or anything."

Reasons to Spend More on Travel Than Material Things, According to Experts

“We buy [material] things to make us happy, and we succeed. But only for a while..."

Lea Salonga Still Keeps the Exact Shirt She Wore to 'Miss Saigon' Audition

The Tony award winner recently shared she keeps pieces of clothing that remind her of her biggest milestones.
Load More Stories