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Hi sis bridechilla! I had Paul made my gown for my wedding last year. I agree with everything you said. He's a very nice person and talagang nagkapalagayan kami ng loob, even my husband really likes him kasi mabait talaga sya and very masipag. He would go to my place for fittings and alterations without any additional charge and he even gave us GCs as wedding gift. Sayang nga kasi we really wanted him to be present sa wedding namin but hindi sya nakapunta kasi madami syang December clients na kelangan tapusin (november kami kinasal). We didn't have any formal contract with him. And true, nagkaron din ako ng feeling na parang awkward sya pag medyo formal ang usapan, he would always joke about it lang. I felt this especially nung 2nd dp ko na sa kanya. But I realize na yes, siguro talagang hindi pa sya sanay sa business side of being a mananahi and designer. When we were transacting with him, wala pa syang full time job nun so he's relying only on his designer gigs (sabi nya he has 1-2 clients lang per month). But we never had any problems with him talaga. Kasi super bait nya talaga sa amin. Di naman din sya na-late with any of our deadlines kahit wala kaming contract and puro text and fb messages lang kami. I would just ask kung kelan matatapos and he delivered very well naman. He's actually one of my favorite suppliers kasi sobrang dali nyang kausap and wala na kong masyadong inisip for my gown and my entourage's. Even up to now we still chat and catch up, he even asked me for official photos from our wedding kasi he's building a coffee table book daw of his 2015 brides.Siguro talagang hindi pa sya sanay sa mga legalities and all ng business nya. I remember him telling me before na meron syang client na nagrent ng suits, may contract sila kung kelan isosoli and how much ang charge kapag late. Ending, a month after the agreed date di pa din nasoli yung mga suits but hindi nya mahabol yung client kasi baka daw balikan sya re: the validity of the contract and other legalities since his business is not registered yet. Medyo takot pa sya sa mga ganyan bagay siguro.But yes, he could've dealt with you more professionally about the cancellation. Siguro naintimidate din sya sa contract nyo, hehe kasi nga hindi sya sanay.Anyway, i hope you find your gown supplier already I just had to share also my experience with Paul kasi he's a really nice person and magaling naman din talaga sya.