Hi switan9el, I have the same experience like you. Mabait si ms. Melanie sa FB, she was referred by Simple Pretty, by ms. Camille, since ms. Camille hindi niya forte yung services na need ko, which naging honest siya talaga, kaya she recommend SPM.
Ms. Melanie, respond agad sa FB. During our first conversation, I lay down cards ko sa kanya, my budget is 5k only, 3 days and event, I will rent lang gamit niya, and open pa ba siya sa date na iyon. She told me ok yung date, and ok siya sa set up. So we exchange ideas working on the budget of 5k. I offered din na if we can work things out, we ca be partner sa new business ko and regular client niya ako. After long conversation tru FB, we decided to meet to formalize the project. So nagkita kami kasama niya partner-husband niya. So ms. melanie naman was giving alot of ideas, which are all nice and very creative, I salute her sa artistic nature niya.
End ng meeting namin sabi ko done deal na, kaya pay na ako 50% downpayment, after 3 days niya give ang lay out. At around 8-9pm , same day, tumatawag siya sa mobile phone then na miss ko yung call so I return the call. To my suprise, yung husband niya kausap ko (sa haba ng exchange of messages namin siya lang kausap ko (wife), sabi niya, na overlook daw ni ms. Melanie ang date sa paghiram ng gamit. Kasi mayroon daw silang prenup saturday morning and the panel will be used. Sa haba haba ng araw bago kami magkita at confirm pa niya meeting namin, day before, hindi niya ako na inform, na may over booking. So okay, since I am also a supplier, nagpositive thinking na lang ako sa sagot ko. Sabi ko kung hindi puwede yung panels, other resources na lang gamitin, sabi ng husband wala silang madadala! Kung gusto ko daw ng background ako na lang magdala (eh bakit pa ako kumuha ng services nila...nagtataka lang) ok, nagtaka ako ulit kasi sabi ni ms. Melanie, marami siyang resources to execute the plan. Tapos sabi ng husband na ang macocomit nila yung ibang gamit lang pero walang background. Sabi ko ha...ang pangit naman tignan iyon sa stylst diba, then sagot sa akin, iyon, lang ma offer nila. Hindi ako masyadong nakipag argue kasi, negatives na sinasabi ng husband na hindi kaya ibigay ang services at yung pricing yung wife niya mali. Ha! eh sana hindi muna nag commit sa price or una pa lang ni lay out na nila cards nila. Para ako naman not expecting and hindi kami nag sayang ng energy and time to meet pa. Nakalimutan daw add ang transportation, manpower at iba iba pa. Nandoon si husband sa meeting namin eh, sana nakita na kami nagkakaroon ng transaction, or mag end na lang yung meeting namin, puwede naman agad sabihin na mag iba pricing nila kasi ang gusto kong mangyari na iba na sa original na peg na bigay ko so we can work it out....which I usually discuss to my clients or conversation pa lang sa email or FB, I give them ano puwede maging additional cost. To add I'm having migraine so I keep my composure pa rin sa phone kaya end ko na phone conversation.
Noong nasa meeting kami, sabi ni ms. melanie, kasama niya muscle man niya sa business or partner niya. Siya yung sa logistics and etc, so okay lang sa akin, since I was expecting kung sino kausap ko siya lang contact sa akin and to derive a solution/s. I also have partner in my business, but never siyang ng front or sumali sa usapan, we work things out first before we come up with pricing and gustong mangyari ng client para we can price accordingly, hindi yung in the middle of project bilang magbabago.
So next day, tinawagan ko phone nila, 2 set of rings then off nila phone nila. Sabi ko sa sarili ko ah, baka may ginagawa kaya sila or return call sila during lunch break, since naka register naman name ko sa phone nila, no call until 4pm, so I called, nag ring pero hindi pa rin sinasagot then off ang cell phone, so around 5-6pm, I called ms. Camille, and she help me contact ms. Melania Kasi noong morning na iyon, I send sa message sa FB nila na if we can't work things out balik na lang yung 2.5k tru bank, then I express din yung disappointment ko sa kanila, but they did not replied immediately pero before instant ang sagot sa messages ko. Ms. Camille din told me naka online siya lagi.
Tru ms. Camille, nag respond si ms. Melanie sa FB ko agad and state kung bakit hindi puwede 5k, at 10k dapat due to miscalculations and overlook ang date of event. Monday deposit daw nila yung money. Balitaan ko na lang kayo sa pagbalik.
Nine years na ako sa business, worked with different suppliers, inspire my clients to start a business than relay sa monthly pay check, guide and give pa kami ng mga recommendations if our clients need other things beside our product. First time ko naka encounter co-supplier ko sa industry naguluhan ako kausap.