All About Globe III

[Stella_r]

I'd understand sis na maraming tao. Yung issue ko lang kasi out of the 4 counters, half lang open. And seeing na marami ang naka pila, ang bagal pa rin gumalaw..

[fibia]

You know what id do, cuz ive been in dat situation before. I politely ask for the manager.  I tell her, can u pls open the other counters.  There is a long line, and there are 4 counters here but only one is open. I can take a picture of your branch And send a complaint to management.  In short, inuutusan ko silang magbukas ng counter. What is their excuse, walang staff? Bakit sila maglalagay ng  4 counters na hindi naman manned? Ganyang ganyan ang nangyari sakin sa sun cellular sa trinoma. Nagbukas sila  ng counter because i said so. Because my request is justified. And every custumer lining up in the store in the line agreed with me.

Do not be afraid of asking this bec you are a paying customer. 

[Stella_r]

^Sige, Sis. I'll do that next time. Thanks!

[kristinebarrios]

existing subscriber na ko with them tapos nag apply ako ng 2 additional lines last week. nagfill out lang ako ng application form, ID and copy ng creditcard ko kasi ipapa autodebit ko yung bill ko eh.

sabi ng gateway cubao business center tatawagan daw ako if approved na.

2 days after, napadaan ako sa kanila so I asked. sabi nila approved na daw pero wala pang stocks ng BB 9360.

ganoon ba talaga sila? sabi ng representative dun kapag nandyan na yung units dun lang daw kami tatawagan.

parang every other day pumupunta ako sa kanila to check. napaka unreliable yung sinasabi nilang itext yung STATUS then send sa 1234---to find out the status of the application. chat assist kasi nila yun, lagi na lang "please try again later" ang drama.

hindi kasi ako convinced sa sinabi ng rep na approved na eh. Weird kasi diba dapat iinform ka nila kung approved ka, regardless if the units are available or not?

[aNgelofThEMorning]

I have been a loyal prepaid user of Globe for the past 5 years or so.. Gusto ko sana mag apply for a line kaso everytime I go to the store like mag pa G-Cash, na babadtrip lang ako kasi ang bagal ng mga tao behind the counter as if hindi nila nakikita na maraming nakapila. Tapos yung aura nila parang they don't care kung nag hihintay yung customer. I wait in line (swerte lang kung meron ng available seat) at least 20mins. no fail yan! I wouldn't be ranting about it if they didn't advertise so much that they value their customers. Maybe for their customers with fixed lines lang yun. Haha! Bitter eh.

same here...10 yrs na akong prepaid user...nakakatamad mag-apply kase, yan din observation ko sis. si bf nga 2 months ata bago nakakuha ng postpaid, pano lahat ng globe pinuntahan na ata nya, lagi mahaba pila ayun naiinip tapos aalis din hehe

[pixiedust]

There is a long line, and there are 4 counters here but only one is open.

this is so true for most, if not all, their branches. they're definitely not under manned kasi madami naman nakakachismisan yung mga nasa open counters eh. *rolls eyes*

[ohcmon]

May additional internet charges na naman to my bill (which I did not use). Naiinis na ako, I'm thinking magpacut na ng line at magprepaid na lang kahit hassle magpaload, at least di ako lagi nagbabayad ng di ko naman nagamit.

[fibia]

^ naku sis normal na yan sa glibe... Ang ginagawa ko iniipon ko then i call them once to ask internet rebate from bill x to y. I jake sure the csr writes down the exact iamt i want reversed. So basically, sa laki ht reversal, 5 months na akong [textspeak!] nagbabayad sa kanila sa laki ng pondo ko...

Pero i pay in full muna saka ko na papareverse.,.l

[ohcmon]

^  Pano magpareverse, sis? Naiinis na kasi ako lagi na lang may internet charges, buti pa pag prepaid there's no way magkakaron.

[fibia]

Call them and ask for reversal of interente charges in bill number so and so... Wait for a transaction ticket.  Should start with BADxxxxxxx bill adjustment meaning nun. I think they can reverse within 24 hrs. But in my case, i pay first then get rebate after. What i aslo do is iniipon ko ng bill rebate then request adjustment for say bill 60to65 . 

[fibia]

this is so true for most, if not all, their branches. they're definitely not under manned kasi madami naman nakakachismisan yung mga nasa open counters eh. *rolls eyes*

Inis na nis na inis ako pag ganito.... Sorry malditang customer ako, i always demand that they open the counters so customers wont have to wait unnecessarily..

[basha]

Saang Globe branch kaya may available na iphone4s na white? puro black lang available na stocks sa mga napuntahan ko

[camilleway]

Nag-plan ako sa globe for iphone 4s.. Yung may 800 consumable.
Nung chineck ko na balance ko, p920 na daw [textspeak!] unbilled charge ko o___o

What does it mean..?? Lampas na 800 consumable ko?? 1799 binabayaran ko every month, tataas na ba babayaran ko for this month?? Help:(

[brattinella]

^yan yung may unlimited mobile internet right? ilang weeks mo na ba nagagamit? yes over ka na sa P800 na consumable...

[camilleway]

^ yup.. This is my second month.
Lampas?? Magkano kaya babayaran ko? Yung mom ko kasi nakitawag sa smart.. Ayun. How much kaya ?

[missgoodvibe]

^^Sakin din ganyan. May unbilled charge na ako. Plan 1799 din ako sis. 800 consumable

Pwede parin bang mag-unlimited text kahit naka-plan?

[akireyhoj]

Pwede sis pero on top of the bill yun..

[missgoodvibe]

^What do you mean sis? Kapag nag-unli ako, iba pa yung charge na yun? Hindi made-deduct sa 800 na consumable ko? How about share-a-load sis?

[akireyhoj]

Not sure lang sis kung madededuct sa consumable yun..

[tsokolat]

^sis share a load on top of your bill yun