haaay... i just wanna share my disappointment... i know most of the discussions here are international flights... but anyway...
we decided to bring the kids (3.5yro, and 6.5months old, all boys) to my hubby's home town, Cebu City in celebration of our chinese new year and valentine's day with my in-laws(they are pure chinese). this is my 2nd son's first flight.i wanted to have a smooth flight as much as possible. having 2 kids with hubby (no yaya) with us is a new thing to us. actually, this is our first travel as family. so i called the airlines(cebupacific) a day before to ask for more information and for assistance.
1. i told them that i'll be bringing my son's (eldest) baby haler (inhaler-steroids) for his asthma, and if it's ok to hand carry. - - YES OK
2. i want my umbrella stroller (chicco) to be intercept and be ready as well upon landing the plane in our destination. i don't want to get the stroller upon landing in the baggage counter. - - they said that's possible and just inform the plane crew.
3. i need assistance. my last flight with them, nag bleeding ako (mla-cebu) due to their inorganized check in counter and boarding. i was 3 1/2 mos preggy, then. anyway, i asked them: could you please have the boarding in an orderly manner. just like the other airlines. where in, they initially call the elderly and the passengers with babies before the other passengers... - - they put me on hold for minutes, and said they don't have that kind of system in boarding.. kasi kapag ganito, kami na lang ang huli, ang hirap pumila sa mga nakikipag unahan na pasaher as if mawawalhan ka ng upuan...
on the day of the departure.. hubby pushing the cart for our check in baggages (1 maleta, 1 small box and 1 pack n play). me, pushing my eldest in the umbrella stroller and my baby on sling. we only have 2 hand carry bag for the kids' needs during the flight.
we arrived in the naia3 2hrs before the flight. pila sa labas ng naia3, and mababait ang security dito. they helped me with my hand carried bags and sa mga bata para makapasok.
and pag dating sa check in counter, pang 4th kami sa line. it took us 30mins before our flight! imagine the waiting time! katulad din ng huli naming flight. haaaay...so we just grabbed hotdogs and eat for 5mins. then go straight in boarding.
pag dating sa plane, i informed the head crew to have the stroller ready upon landing. and said, ok naman daw...so i prepared food for my eldest for him to chew and swallow during take off and pacifier naman sa baby ko since ayaw nya mag feed nun and play time nya kasi.akala ko ok na...
sa window side ang eldest ko, middle si hubby and aisle ako... in the middle of our flight, yung head crew attendant pumunta sa area namin and may kinuha na gamit sa taas. at that time, hubby is about to take a pic of me and my baby for our documentation of his first flight... alam nyo ngyari?! naku! bigla na lang may tumama sa ulo ko, as if parang nabiyak sa sakit. may kinuha na crane yung attendant at tumama sa ulo ko! kung dlsr lang yung cam namin, malamang kitang kita yung tama sakin. the only thing they did was "im sorry". wala man lang binigay na first aid or anything...
