Author Topic: Telstra  (Read 575 times)

belle_v2g

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Telstra
« on: December 02, 2015, 05:33:11 pm »
Is Australia's strongest network provider already in ph? Your thoughts?
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sima

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« Last Edit: January 16, 2016, 12:46:18 pm by sima »

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Re: Telstra
« Reply #2 on: March 22, 2016, 02:04:55 am »
Di ata sila nagkasundo ng San Miguel about a joint venture.  I read an article online about that a few weeks ago.

Hay, mukhang matatagalan pa bago tumino ang telecom standards dito sa Pilipinas.  Ang lalakas kasi ng loob ng telco companies na i-maintain ang status quo kasi wala na ngang real government regulation tapos wala pang real threat of competition.  Iilan lang naman ang telco companies dito sa Pilipinas, 2 lang ang major players—PLDT and Globe.  And it's almost a monopoly ng PLDT kasi sila ang may hawak ng majority ng network infrastructure, kaya ganyan kalakas yung loob nila na gawin ang gusto nila even if it's to the detriment of the customers and the country as a whole.

Una, they promise customers fast speeds pero they don't really deliver that.  Ilang months ko na-experience na kahit yung simpleng sites like Google or Facebook e ang kupad mag-load kahit madaling araw ha.  Lalo na yung ibang sites na mabigat sa graphics like Youtube.  Ang hilig pa nila mag-traffic-shaping, throttling.  >:(

Ang tagal ng lock-in period para makakuha ng landline and internet service, 2 or 3 years, and basta maka-singil lang sila e they don't really care if madalas may topak or unusable yung dalawa.  Pag di gumagana yung landline or internet e pahirapan i-report sa kanila, and they give so many BS excuses like "temporary system upgrade" or they flat-out deny na there's anything wrong on their end kahit na ang dami nang nakaka-experience ng same issue.   ::)  Tapos when you ask for a rebate, they make you jump through so many hoops before they file a request.  Then they'll make you wait for at least 2 to 3 months before you receive the rebate—if you're lucky.  Usually ilang buwang follow-up ang aabutin bago umusad yung request mo, like they're hoping you'll just forget about the rebate.

They don't play fair with Globe and other competitors din.  Like nung bago pa lang yung BayanTel, sobrang ni-limit ni PLDT yung connections between their network and BayanTel's, kaya nung una e it was almost impossible to call a PLDT number from a BayanTel phone dahil you couldn't get through.  PLDT did that to discourage people from going to a competitor.  Ang tagal din bago naayos yun, it took around 2 years, media coverage and several complaints to government agencies bago tumino.  Tapos yung issue ng unwillingness nila to cooperate with the government and other telco companies in using a neutral, common local internet exchange to enable faster internet.  Hay, PLDT really tries to maintain a stranglehold kaya eto, kulelat ang internet ng Pilipinas.  :'(

 


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