Hi mga sis. Sharing my OTD experience. I got Perfect Moments by Erika Que. Honestly, I don't want to talk about it because it gives me bad memories pero alam mo yung feeling na parang dinaya ka and they're not even sorry about it. We kept asking them to reply to our email and to ask for a small compensation for the damages pero dedma lang sila. So I just have to speak out.
Organize level zero
At first okay naman, she was very friendly and accommodating. Even mga additional request ko ginagawa nila. Problem is midway and nung malapit na wedding hindi na sila ma contact. Alam mo yun, parang ok lang if you can deliver on the last day e. Pero hindi e!!! I have to follow-up all the suppliers on my own kasi hindi pa pala niya ginagawa. Even cake ko I found out wala pa, tapos most of my suppliers super lapit na hindi pa nila na contact?! Tapos we kept on requesting if pwede one pre prod meeting before the event, sabi nila no need na kasi they will contact them. E hindi naman! Even my HMUA doesnt know her. Ako directly kausap. tapos she will tell me hindi siya ni rereply, hindi ba dapat you should find a way to contact them? And a lot of things hindi pa nagagawa such as mga updates sa suppliers meals etc... I checked with my friends who got Wedding Treasures and infairness daw, kahit minsan lang sila mag meet w/ and usap with their coordinator, every meeting was productive. Every meeting may updates. E ako every meeting ko napansin ko she just tells me she will do it, pero walang nakausap ko and and ganito. Walang checklist or anything. Super hindi organized.
Late
She's always late for all our meetings! Ang hours ito ah hindi lang minutes! Excuse niya lagi may sakit siya or may client sya before. First meeting namin late na siya, I should have taken that as a sign.
RSVP
Even RSVP services na I got from them ang gulo gulo. Nangyari I did it again! Ad some even told me they texted her na weeks before pa, and no update!? Ano yun, so doble tuloy effort ko!
And sayang lang seatplan ko kasi for some reason, they didn't allocate the right people on the right seats! They couldn't even find my brother's name on the list?! Ang gulo!!!
Other Services Offered
And nakakainis pa is she offered her styling / flowers. I took it kasi ok naman rate and okay naman siya kausap nung una, but OMG...hindi nasunod pegs ko, and the blamed it on the hotel daw? for me, they did not coordinate this properly. e last minute ka na gumalaw panu mo naman aayusin! Mga crystal drapes ko parang 8 pcs lang na string naka attach sa ceiling. Nakakaawa!!! Flowers ko were not even uniformed as per her peg. VIP table ko halos walang flowers and the candles were not even lit. She blamed the waiters for not lighting the candles, pero hindi naman yun job ng waiters ah!! Why couldn't you do it e mabilis lang naman yun!!! Sana if hindi niya kayang iexecute sa umpisa pa lang sinabi na niya! Super bare!!! Even sa lights I asked her a couple of times if enough na ba? Lagi niya sinasabi enough na. Turns out super kulang! Even my LED was sunog! Hindi niyo ba kayang ayusin yung brightness???
Tapos eto pa, she offered her photobooth service, sabi niya she will be me an album with the hard copies and messages from the guest. up to now wala pa rin! Yun na lang bibigay mo hindi mo pa mabigay?!
She even told me she assigned someone who's in charge of turning the lights on and off. Pero wala naman!
Start Time/ program
It was agreed na they will ask the parents to give the go signal to start the reception. Turns out wala nag ask sa kanila, the hotel coordinator was the one who asked my MIL na it's super late na and we should start na, and sabi ng isang coordinator nya na we can't daw, kasi hindi pa tapos ang SDE. WTF? Ang haba ng program namin and nasa end pa naman ang SDEs!!! Kaya ang nangyari midway nag alisan mga tao. Oh yeah and they even recommended na wag na may live feed, turns out need pala. I admit, I decided on this one but sympre how would I know, e yun nireco nila. Wala tuloy makita mga tao sa likod! Program was also super gulo! Pero siguro this is the host' job naman, pero they took in the responsibility na e. Sabi ng friend ko they should have given us the program w/ the courses pero wala naman. Malay ko ba if the program was too long already or what? Sana they could have been more organized dito! Tapos pag nagsasalita yung host or may game they turn off the music? Ang awkward!!! The point is they didn't properly timed the program tapos late pa nag start dahil they decided to wait for the SDEs??? Tapos the whole time during the program they kept on asking me if I want to cut this game or portion na ba, OMG, super stressed out ako. Imagine you planned this wedding for a year tapos alam mong super fail na. Tapos during those moments they kept pressuring you with those. I decided na ituloy na kasi umalis na din naman other guest, what's the point na??? My friend told me I'm not even smiling anymore. Even cake cutting namin irritated na si hubby. Parang we just want to get this over with.
And to top everything off, she was no where to be found during the event! Ngakakagulo na wala ka. My
[textspeak!] told me she's just sitting outside. Nakatunganga. And nakakatawa pa is she texted my friend (who is also invited at my wedding, hindi siguro nya alam) na she will reply to her later kasi matutulog muna sya sa holding room. Why are you sleeping sa time ng event ko?
?
MIA
To give her credit, mabait naman sya, pero most of the time she's MIA especially during the ber month. Oo, i know that super busy na but you could have at least replied and give assurance na everything is okay. Pero wala talaga.
I could jot down more pa but umiinit na ulo ko. The only thing na naalala kong good sa team niya is the one assigned to me. She was very helpful. The rest were blah.
Honestly, I'm super hurt with all of this. It took me more than a month before ako naging medyo okay. Most of the time I was just crying in my bed. I even took anti-depression pills to function properly. If I could shell out a bit more sana for another coordinator then it would have turned out differently... and nakakainis pa is they're not even sorry for it. No compensation, full of excuses. At the end of the day fault naman niya lahat, she didn't coordinate w/ the hotel properly kaya nagkagulo sa permits and styling. I was just so stupid to stick with them even if alam kong there's something wrong na.
Sorry, sa mga kumuha sa kanya but I will never recommend them.
