Food Safety Issue

[m0mish]

Hi po! Ano po maadvise nyo sa issue po na ito. Nag-order kami ng 2 Hot chocolates sa Jollibee and ng paubos na may something kaming ne feel inside our mouth, when we spit it out we were shocked that there were strands ng noodles and brown bits na we don't know kung beef ba or something, buti di namin pinainom sa 3-yr-old daughter namin nung nanghihingi sya kasi mainit pa yun that time and onging treatment sya for infection kaya laking pasasalamat ko kay God na di namins ya napainom. Ang unang reaction nmin naduduwal kami at nadidiri kasi baka leftover food yon or kung saan galing yun at kung may iba pang nahalo dun lalo na recently lang yung milk tea incident. we send a formal complaint as advised by my friends and colleagues and under investigation parin til now, advised pa nila manghingi daw ako ng compensation dahil hindi simple issue daw yun. Dun sa nakausap kong manager inadmit nila na may fault sila dahil hindi nacheck ng maayos yung container na pinaglagyan daw ng staff at big issue daw yun sa kanila.. as of now still under investigation pa at dadalhin ko bukas yung cup na may noodles at bits pag mga ganito ano dapat gawin namin at ano ba dapat ang recovery ng fast food restaurant na to para sa amin?

Salamat ng marami!