Callcenter business

[katrinac]

Hi Mga sis!
I need your thoughts/advices please.

My friend and i are trying to put up our own call center. However, and daming questions padin until now. May mga business plan nadin kami, and location kung saan itatayo ang center. Plan sana namin 20 seats muna then kapag maging okay, saka mag dagdag ng tao.

Kaso, we're clueless how to look for our first client.

Parang may nabasa ako dati dito na isang GT sis din na may call center din.

[freiavida]

Hi sis,
I have tried this before, maliitan lang. For start-up magandang meron kang ka tie-up na coordinator ng isang existing call center, start small, yung mga maliliit na clients lang muna. Yung sa amin dati UK yung clients.

If you wanted to ask yung status nung call center namin today, basically, nagkalokohan dahil hindi ako hands-on, naisantabi ako, isang araw hindi na ko kasali at napalitan na yung pangalan ko as holder. Tinuloy nila na sila sila lang, eventually siguro kakasumpa ko sa kanila, nagkasakit yung mandorobo, ( although i never wished for him to be sick ). Last na balita ko binenta yung call center. I didnt get a penny in return for my investments.

Anyway, hindi mahirap kumuha ng clients sis, ang mahirap, magtraining ng mga agents. Lalo na kung antigas ng dila. hehe

[wandergirl1980]

Sis paano kumuha ng client? I'm interested sa ganitong business kasi may background naman ako sa call center. Saka how much ang start up capital?

[katrinac]

freiavida  - thank you so much for your inputs sis! Paano kaya magkaroon ng tie up na coordinator sa isang call center? Any tips sis?
I work in a call center, pero parang clueless ako sa ganito talaga. hehe!
HIndi ba mahirap mag hanap ng client lalo na kapag first client ang hahanapin?