Hi mga sissies, i'll give info lang from what i know from KbyC.
Regarding sa issue with the GG package, in all honesty this is with the venue na. Kasi ganito yan, if you inquire directly with KbC, i know for a fact that they already have packages for the following year in the first two months of the current year pa lang. Meaning they have 2015 rates na as early as Feb-Mar 2014, and they have 2016 rates as early as Feb-Mar 2017, lahat yun may corresponding price increase na which is about 50-120pesos. So yung generic email you get from them asking for details of your wedding: date, venue etc. they will base the package they send you from the year of your wedding. All their prices are locked sa YEAR hindi kung kelan ka nag inquire, nagdownpayment, etc. But you have to understand that these are standalone rates. Walang venue na kasama, just the catering service.
Now, since they have packages in some venues. Siyempre like any supplier the venues increase their rate every year din. Kung kelan nila tinataas, sila na bahala dun. And their "PACKAGE" rates, meaning VENUE+CATERER depende sa napagusapan yan ng venue and caterer. Pero kung sasabihin na nagtaas ang rate ng KbyC in the middle of the year, they will never do that.
Sa totoo lang, GG is one of the venues na madaming topak. daming extra charges. Sila talaga ang magulo, and you wouldn't be having this problem if sa ibang venue ka. If Kby C did increase in the middle of the year bigla, you will read that here sa forum for sure.
Now about sa pagreply, hirap talaga sila ngayon. There are ae's that left and new ones are still in training. And hindi naman sa biased ako, pero sa mga middle class na taong katulad ko who wants good food and styling makakamura ka sa KbyC talaga. Bizu masyado mahal so-so styling, passion cooks ganda lahat ng post sa IG pero ultimo tiffany chairs which is about P80-90 rent per chair plus delivery charge, upgrade pa. Eh sa Cunanan, matic na yun pwede ka pa mamili kung champagne or white. So you're not the only one who want them, madami kayo. And expect that they literally get hundreds of inquiries per day, meaning by the time they reply to you you might have already grown a beard.. even if you're a girl. Pero sulit the wait.
They know flowers, set-ups and the food by heart and even if you ask them to prepare your details a week before your wedding, they will be able to pull it off. And this is based sa experience nila, not just a figure of speech.
I understand the mentality of a customer who is always right. But, the waiting is a fact. Kulang na lang ilagay nila sa packages "We require 10k downpayment, and lots of patience in waiting for a reply". Pero if wala kang pang upgrade ng tiffany chair kay PC, or wala kang pang upgrade sa seabass ng Bizu, then let's adjust our self-entitlement and wait. I have heard stories of AE's who have super patient and nice clients na they have given free upgrades to or replied a little faster. i am a KbyC bride as well March 2016.
If you have concerns i might be able to help you out.
