Queensland Catering

[Cookiemonster11]

Hi to those sisters na AE is Kat Penaflor, can you pm me her contact details please? thank you very much

Talaga bang 100 per chair yung upgrade sa Tiffany? ang mahal naman. Anyone na nakakuha ng mas mura dito? I did a search in olx and I even found 60 per tiffany chair rental..

[daeyan]

Sis macfelipe, there are addons din. May mga need ka ipaupgrade if you want. for me, upgraded ang backdrop namin (9k) and we have welcome area (3k). But the vip setup, we used the basic setup lang kasi ang ganda na ng basic setup nila. 😊 Also, sa centerpiece, hindi na din kami nagupgrade kasi maganda na yung basic setup lang nila.

Our guests are very mucn happy sa queensland. Masarap ang food and the setup was beautiful enough. One of the best suppliers we have. I think, they have mixed reviews. But for us, they did so well. ❤️

[yn061515]

Reynalyn Diolas-Arellano sent me their updated rates today. Any updated feedback with Queensland?
Planning to get them for our July 2017 wedding pero since mixed reviews, isip isip pa.

[mommytobe2016]

Reading this thread gave me mixed emotions. Mostly kasi pag Las Piñas based events na attendan ko, sila caterer and sila din kinuha namin for my debut in 2009 and as well as for my sister's birthday in 2007. Wala kami naging problem kahit sa bahay namin or different venue, and I also attended a wedding at ysabels garden in 2014, okay naman din setup and didnt notice anything odd. However, the reviews you have made me think twice if i'll be getting them should our plans push through for 2017 sa wedding and baby's dedication. Okay kasi naging experience ko in the past for food and service kaya lang natatakot ako irisk kung sa special day ko na. Pero if any of you will be kind enough to send me a copy of their updated rates para rin may basis kami, it will be much appreciated. TiA kelseyaugust2891@gmail.com pala is my eadd

[yn061515]

^ Yes sis. Sa Las Pinas ata.

Share ko lang na I am so happy na Kat is now my AE.
Reynalyn mentioned that she'll be gone already at the time of our wedding and I asked her to endorse me to Kat or Mitch. Kat is very professional and responds right away, with all the details I require.

[acvc08]

Hi sissies. Could anyone here give me the email address or contact details of Ms. Kat Penaflor? Thanks in advance!

[Tincywincy]

I got them for our school org event back in 2007. Even then super sarap ng food nila and very professional naman sila kausap. They really made it a point na masunod lahat ng pinag usapan in terms of styling 

[Ina_RVI]

If you want you precious event to be hassle and stress free NEVER EVER get this caterer "QUEENSLAND."
If only I had researched more before about them I might not experienced the trauma that others mentioned here in the forum.

[peachlipstick]

sis Ina_RVI, can you please give more details kung bakit? They must have done something terrible sa'yo to drive you to create an account here and make a negative statement about them as your first post.

[yn061515]

If you want you precious event to be hassle and stress free NEVER EVER get this caterer "QUEENSLAND."
If only I had researched more before about them I might not experienced the trauma that others mentioned here in the forum.

Hi, can you share what happened exactly?

[hisakazu]

Hello sis, newbie den dito sa GT. Curious lang po sa rates ng Queensland kase di ko po maview yung website nila  at walang rates info sa FB.. Pakisend nalang po yung updated rates nila sa email ko kung sino po merong copy. Still researching pa for caterers and comparing rates. THank you in advance!

hisakazu18@gmail.com

[kj_jimenez]

Hi mga sis! Im a newbie here. Michelle Galdiano resigned na in queensland and she's endorsing us to her sister Mabhel who's with queensland na raw for 7 years. Meron bang nakapag hire kay Mabhel as AE? Thaaank you!!

[glazeportuguese]

Hi All,

Just got married last Dec 28, 2016, we're really satisfied with queenslands' food and styling considering their budget friendly package rate. A lot of our guests have conveyed their compliments for the food. We have upgraded our backdrop and just basic styling for the VIP and guest tables' centerpieces yet they have truly met our peg expectations.

On the side note of it, our families have witnessed that their waiters were really getting a lot of food from the buffet for their own consumption. Two full trays were stolen from us. They were claiming that we don't have food containers and that we needed to present the left over contract. I completely forgot to instruct my family to oversee the buffet left over. We have food containers but our otdc did not manage our left over food.

Please take note to assign a family member to oversee the buffet and the left over food and to present the left over contract.

Over-all service was ok except for the left overs. So take note of that!

[drsquall]

Hi pede malaman kung ano naging menu nyo sa Queensland? And ano kaya ang ok na Fish and Pasta nila?

[Graysky85]

Hi! Just had my daughter's 1st bday party last night.. So super fresh pa yung details.
Just want to give you guys a heads up on our ae carol and our stylist lorie. Queensland kinuha namin for catering and styling.  Sobrang nagsisi ako grabe tong si carol on the day di na sya sumasagot ng phone and naka-call barring na nya [textspeak!] husband ko. Yung bottomless softdrinks namin ginawang iced tea.. Mali daw kasi yung dinala nila.. Pero nagpadala naman sila ng softdrinks dumating naman nung nagstastart na yung party.

Etong si lorie naman umalis na di pa tapos [textspeak!] trabaho nya dahil daw may sakit sya, not feeling well daw. Lahat kulang kulang. Buti nalang andun yung sister ko pinaayos nya ulit lahat sa head waiter na si kenneth nung umpisa puro complain din tong si head waiter pero after a while naging ok na rin. And yung si lorie naman lahat puro pagawa nyo nalang kay head waiter ang sinsabi samin and parang badtrip na sya na tawag ako ng tawag. Imagine, 1st bday party ng baby namin walang cake table!!! Gumawa nalang ng paraan yung si kenneth. Tapos lahat ng fresh flowers lanta na!   nakakasad lang and parang wala silang pake. Binayaran ko yun noh! Yung food and service ng waitstaff ok naman.. Pero beware!! Kumukuha sila waiter ng food! Pati [textspeak!] dessert bar namin kinuhaan nila. Pero hinayaan nalang namin dahil mas masahol yung ginawa ni carol and lorie! So if ever kukunin nyo si queensland wag po sana etong 2 yung makuha nyo kung ayaw nyong mainis sa araw na dapat na masaya kayo. May survey form at the end ng service.. Medyo badtrip sila kuya sa binigay namin na score sakanila.
my experience was so bad that i have to sign up here para lang maging aware kayo

[icayganda]

Just want to share my experience with queensland, we booked them for my baby's baptismal and 1st bday our main reason was because their package rate was much lower than other catering services. So kahit mixed [textspeak!] mga comments sa kanila we still choose to trust them. Before kmi pumunta for food tasting may agent na akong kausap sa email w/c is Ms.Rheyna, I submit my form and she send me a quotation.
 for the food tatsing, set up was good naman as well as the food. I can remember 2 dishes na  masarap [textspeak!] beef nila at pork sparibs.

One thing that i don't like about them is that their agent's service. I dont know if lahat ba sila mahirap kausap at mahirap hagilapin. I know very busy sila pro i think their customer needs assurance that we can really trust them. Since malapit na [textspeak!] event namin i was really hoping to receive response from her sa mga queries ko. I talk to her sa phone pro lagi syang nagmamadali. late lagi [textspeak!] response nya sa email or even sa text ko. naiines nko dhil wlang nasunod sa mga dates na canbi nyang mag rereply sya or magsend sya ng email.tpos nag palusot pa sya na she was just waiting sa mga additional or changes na gagawin ko sabi ko sknya mam i was just refering sa lahat ng sinasabi nyo if there's any additional nman you can just send the updates sa contract.

i just hope na maging ok [textspeak!] event namin sa sunday. Im starting to feel na mali yta na nagtiwala kmi sknila. I hope kung ok nman [textspeak!] si queensland makahanp sila ng agents na concern din sa mga customers nila. Syempre special events ang pinaguusapan pag nag book ka ng catering pianghahandaan ng maige un and the money we spend is hindi nman basat pinupulot [textspeak!], pinag ipunanan un...haysssst

[icayganda]

My email to them:

FEEDBACK

Food: As per visitors, masarap daw yung food at madami naman ang servings. So I think Im satisfied with what they say. And wala naman ako narineg na negative feedback about sa mga waiters.

Set-up: table Set-up was good and [textspeak!] buffet table. What i don't like the most is yung pagiging LATE nyo. Sa form na finill-up ko sabi dun "we require at least 4 TO 5 hours" Nung nag food tasting kami I ask about sa prepation time kung kaya bang gawing 2 hours lang since ayun lang yung binigay samin ng venue but she said hindi daw 4 hrs daw talaga so kinausap namin yung sa venue na i extend [textspeak!] time at binyaran namin pra mapaaga [textspeak!] Set-up time. Madami akong email sayo regarding jan, lagi kong heads up sayo yan up to the last email na na receive ni note ko yan sa contract. Set up tme should be 11:00 AM. Pero dumating yung staff nyo 12:30 na. 1 and a half hr yung sinayang nyong oras. tinawagan ko pa [textspeak!] head waiter na binigay mo at sabi nagpalit ng head waiter, wala sanag kaso un kung hindi kayo late. hiningi pa namin sa kanya [textspeak!] contact number ng bagong headwaiter namin. hindi ba dapat ikaw ang nag iinform skn nun. 11:45 na nagtext [textspeak!] staff nyo na on the way na sila at ang dahilan nila sinabay na nila ang pagkain. w/c is hindi ko maintindhan anong ibg sabhin nila dun, hahabulin na lang daw nila ang setup time. Ang sabi mo pa sa text mo sakin "ang sure jan mam ready na po sya 1 hr before mag start ang party". yes tama ka natapos nila before mag start ang party. in the first place kayo nag require ng 4 hours tpos kaya nyo nman pala tapusin ng 2 hours lang, why require us na mag 4 hours set up?? nagsayang lang kmi ng pera sa extension para mag antay sa  inyo. instead na my natapos na kming iba at my naasikaso na kmi nag wowory kami kung nasan na ba [textspeak!] catering! and i really dont like that feeling. Nakakahiya naman sa event stylist namin na sinabihan nmin na kung gsto din nila mag setup ng 11:00 am kasabay nyo kht 2 hrs lang tlaga ang service nila sa set-up. Alam mo ba compared to your staff andun na sila ng 10:30, that's being professional, and they needed to wait for the tables para matapos [textspeak!] setup nila.

Waiter; Ok naman sila kausap. I tried my best na maging ok sa knila depsite of them being late. I was the last person na kumuha sa buffet and i saw na madaming pang natirang food, so after the event pinakain na namin [textspeak!] ibang vendors namin i even ask your staff na kumain na din dahil 6 hrs din yun so alam ko nagugutom din sila. after that I gave the containers to your assistant waiter,  2 malking container at 10 microwavable medium sizes. bngyan ko sya nga bag kung saan ko ilalagay [textspeak!] leftover foods sabi nya sya na ang bahala mag lagay dun so I trusted her, late ko na nakita yung bingay nya skn is [textspeak!] 2 big container at 5 microwable lang. Nasan na [textspeak!] 5 pa? i dont know kung may nailagay pa sya dun na leftover or hindi nya lang naibigay sakin [textspeak!] sobrang container.

MY FEEDBACK TO YOU: Honestly, I'm quite disappointed to your service to us. I dont know kung ganyan talaga kayong mag provide ng service nyo as agent of Queensland. i had hard time talking to you sa email or text. I know we didn't have chance to meet in person. alam kong madmi kayong client at busy kau, ako din busy, working mom nga ako kaya i tried my best na maging ok [textspeak!] 1st bday party ng anak ko kaya nag hands on ako. Buti na lang naging ok yung party ng anak ko i guess sanay na kayo sa mga event kaya confident kau na maitatawid nyo ng ok yung party. pero as your client we deserve to feel na mapagkakatiwalaan namin yung service nyo. and as ang agent i think thats your responsibility. Sa email pa lang ang tagal mo ng sumagot, kahit sa text. pag kausap kita sa phone parang palagi kang nagmamadali. Alm ko madami na kayong experiences sa mga catering kaya alm nyo na gagawin nyo, pero kming mga first time clients nyo hindi kami sanay sa mga events, bago samin mag asikaso ng ganto we wanted to make sure na everything will be ok on the event. We make time na maging special yung party kaya nga kumukuha ng catering ibig sbhin pinag hahandaan kasi yun kasi"special" nga. Sana wag kayo masanay na dahil madaming kumukuha sa Queensland at hindi nman kau mawawalan ng client sa mga negative feedback e babalewalain nyo na lang [textspeak!] sinasabi ng mg client nyo. try to read the reviews/blogs about queensland, mixed reviews kau.
Im sorry if i have to say all of these, but this is just my way of letting you know what i feel.
Anyway thank you for being a part of my baby's first birthday and atleast during the event naging ok naman ang party ng anak ko. I hope next time your service will be much better. Thank you!