Online Store: Everything About Selling Online THREAD 10

[kwang sun]

meron din akong buyer ganyan sobrang kulit kala ko  nga bogus buyer yun pala first time niya  bumili online tapos 15 years old pa talaga haha kaloka..

[pinksapphire0821]

ako na minsan ang minsan kinaiinisan ko is pag nagtanong ng "HM?" or "SIZE" where in fact nakamahigit sampung beses ka na yata nasagot tanung niya

di ba puwede "basa-basa muna pag may time" bago magtanung? 

[mikighurl]

Nakakaloka etong si buyer
Buyer: maam anung capsule po yun may slimming at whitening na epekto yun tag 250 maam ano nga po yun nakalimutan ko pangalan
Me: express slim capsules
Buyer: how much po yun?
Me: maam nasabi nyo na po yun price
Buyer: nakakaputi din po ba yun?
Me: ??

Minsan merong talagang ma encounter na ganito.. Pero hinga lang malalim relax.. Hehe

[funky f]

May isa nag-inquire sa 'kin 2 weeks ago.  Dami nya questions, as in, like how does she know i'm not a fraud, how much pag-wholesale, etc.  then she reserved 2-3 dresses.  She said she'll look for more to add to get the wholesale price.  The next day, when i was following up na kung ano na final order nya, she wasn't replying anymore.  Sige lang, di ko rin naman masyado kinukulit.  After arnd 5 days, I saw that she was online kaya i followed up with her again.  Bigla ba naman nagdlete ng FB - i dunno what she did but bigla na lang nawala FB pic and name nya at naging "FB user". Ibang klase.  Hindi ko naman sya hahabulin hehe...

[yanmae]

funkyf- sis binlocked ka nya ^_^  madami na din akong na experience na ganyan yung wala ng paramdam pero d ko na pinapansin. Si husband ko badtrip sa ganyan kasi sya mahilig ng magprepare ng items at maglagay ng sold if  naorder na. Mas okay ganun sa pag inventory pero mas mahirap kung ipeprepare mo ang items sa isang joy reserver tapos tatanggihan mo na yung sure buyers kasi nga nareserve na, kaya ako walang reserve reserve.

meron naman ako experience ngayon yung dati kong reseller blocked nya ako, akala ko stop na sya magbenta yun pala nahanap na nya suppliers ko. weird diba? lol


Anyway super okay talaga ang ol selling kaso sa dami ng competition ngayon talagang pagalingan nalang talaga sa pag market tapos yung mga kakilala mo ginagaya ka na din so nagiging isa na sila sa competition mo okay sana kung iba items kaso same pa naisip. :p

naalala ko before yung isa kong kakilala unfriend nya ako sa ol shop acct nya tapos nalaman ko nalang post nya photos ko tapos direct sya sa supplier.

[freelancer]

what particular perfume are you looking for sis tweety_k8?

[funky f]

Sis yanmae, a ganun pala ibig sabihin nun - that she blocked me.  Ano ba yun, di ko naman sya pipilitin kung ayaw nya, hehe...

[pinksapphire0821]

meron din ako nakakainis na encounter with a customer...

yung mag-po-promise magbabayad ng ganitong araw pero di naman pala ..naka-10 times na text ka na yata di pa marunong mag-reply ...di naman sila pipilitin kung ayaw ...

so please to all my customers and soon to be customers .. simple lang naman mag-text di ba?

thanks po!

[hungryshopper]

Hi! Newbie here sa GT and Online Selling. 

Hindi pala ganun kadali magstart ng online shop/small business, lalo na sa mga may pagka-OC na tulad ko. Hehe. Pero exciting din naman.  For now, I have my social media accounts, supplies, and inventory na. Just finished product shoot (medyo maarte kasi) and currently uploading photos na on facebook.

Hingi na rin sana ako ng advice from you girls kung ano magandang shipping couriers, yung smooth transactions sana para less worries sa mga customers. 

[chefron]

meron din ako nakakainis na encounter with a customer...

yung mag-po-promise magbabayad ng ganitong araw pero di naman pala ..naka-10 times na text ka na yata di pa marunong mag-reply ...di naman sila pipilitin kung ayaw ...

so please to all my customers and soon to be customers .. simple lang naman mag-text di ba?

thanks po!

MISMO!!!



yung mga hindi marunong magbasa at tawad tawad portion kahit may nakalagay ng no haggling

[shesanmigz]

What if instead of asking the customers to comment on the post to make a reservation, we can direct them to an order form.  NO ORDER FORM, NO RESERVATION POLICY, tapos may deadline din kung hanggang kelan pwede bayaran, like 3 days or less, then pag wala pang payment by that time, post mo na ulit yung item. Ganyern!

[funky f]

Hingi na rin sana ako ng advice from you girls kung ano magandang shipping couriers, yung smooth transactions sana para less worries sa mga customers. 

Since 2009, i was using xend up until i reopened my online store last month.  Hindi sila nagpick up on the day i scheduled pick up but that happens naman from time to time.  But what pissed me off was that wala na silang landline and you cannot chat with their CS anymore unlike before.  Tapos, when i clicked "contact us", it directed me to an email.  Then, may automatic response na they will reply within 48 hrs yata due to the volume of inquiries daw they get.  Then, after 2 more days, they closed the ticket na and asked for feedback if the package was picked up na.  Feeling ko lang, di ba sila dapat magbigay ng feedback sa 'kin?  Now, i've been using philfox na and so far, may isang day lang na di sila nakapick up but automatically, they picked up the following day naman unlike sa xend na kailangan magrebook ka uli.  And cheaper philfox.  Nagchange kasi ng rates ang xend.  Philfox is only 40 for the small pouch, 50 for the medium.  But ang pinakagusto ko lang talaga sa philfox is that may CS sila that you can talk to to follow up, etc.  medyo mahirap contactin their landline and sometimes, no answer ang mobile phones but at least, meron pa rin

Anyway, i hope di ako OT tutal everything about online naman topic, tee hee!...but if i am, sorry in advance

[mhitchy]

thanks sa mga info..mag backread muna ako.

[chefron]

@funky f, may minimum number of pick up ba ang philfox?

[funky f]

None, sis.  I just had 1 more nega pala abt philfox.  Another 1 i tried na ok din CS was mc express but mas xend ako before coz before nga, ok naman cs ng xend.

[hungryshopper]

@funky f, mukha ngang hirap na din Xend ngayon kasi dami nega comments. Pero parang dami pa rin nagpapadala sa kanila?

Yung Philfox, medyo madami rin reklamo sa FB nila mga customers nila.

Parang ang hirap maghanap ng matinong courier...ang mahal naman kasi pag LBC. 

[funky f]

Trial and error lang din, sis.  Sa kin kasi important yung may makakausap and matatawagan ako pag may problem kay ayoko na muna NGAYON sa xend.

[jhaney]

Ganun ba? I'm still using Xend, once pa lang kasi sila sumablay at talagang pinagalitan ko sila through email kasi di nila napick up yung item ko, gusto pa naman ng mga buyers darating agad order nila.  Nag apologize naman CS nila then may dumating na courier kinabukas at nag explain naman yung courier nila kung bakit walang nagpunta kaya ayun, sila pa rin ang ginagamit kong courier pero gusto ko sanang mag switch na din kasi nga mahal ang xend. My friend is also using philfox. I tried metrowide before, mura din naman sila kaso kakaasar ugali ng courier nila. That's why bumalik ako sa xend.

[funky f]

Ywoth philfox kasi, they have 3 sizes of their pouch: 40, 50 and 90 if MM vs Xend's 60 and 130 (?)... Medyo malaki din difference...

Share ko lang na yung dating rider na assigned sa kin sa xend who transferred to philfox died of heat stroke daw...sad lang ako.  Sorry, OT...

[kwang sun]

nakakairita yung buyer na minamadali ka sa text .hello naman ,hindi 24 hours ang online shopping.kung makapagdemand lang ai naku..hindi rin po magic na  same day delivery .eh usually ngayon sa couriers next day na eh