Cignal Cable

[cmax]

Online pwede magbayad ng walang SOA basta meron ka account number.

Pwede yung plan mo sa regular antenna Sis. Depende na lang yan sa wiring sa TV nyo.

[ishko]

cignal na nga lang pwede sa subdivision namin, nangungurakot pa yung engineer dun at may list lang ng tao na pwede mag-install para may commission sila... hay naku naman.. pati sa private subdivision may kurakot

[jarjarbinks]

^that happened to me too. 2months walang statement hindi ko alam account number ko pero lagi akong may natatanggap na text na"your account is in transit" kaya i called their cs na rin to ask my account number. since then kahit walang statement basta kasusweldo pa lang bayad na ako sa bayad center ng SM to pay. less hassle, less worries

no problem with signal unless there is typhoon

[VainDoll]

cignal na nga lang pwede sa subdivision namin, nangungurakot pa yung engineer dun at may list lang ng tao na pwede mag-install para may commission sila... hay naku naman.. pati sa private subdivision may kurakot

LOL same with boyfriend's subdivision >_< kaloka pati nga tubig nila may patong. and I was like WTH? paano nangyari yun??

[winkypops]

nagka problema ako sa cignal after ng installation,ang tagal ma activate ng acct,it took 3 weeks at sobrang imbyerna na ako sa kanila.

Wala silang coordination ng Territory partner nila...so far 3 months na ngayon ang Cignal namin,wala naman problem..oks ang signal and on time din dumating ang SOA.

[Newlife]

how to apply with cignal
i went to their website pero walang office address

[super bratinella]

Nagloko ang cignal cable out of no reason, biglang nawala ang channels, when we called their customer support may bayad daw ang third party technician na pupunta ng 600+ add nila sa bill so pina waive namin pumayag naman ang supervisor pero until now wala pa rin technician pumunuta mag half month na kmi walang cable, pupunta sila panahon ng Glenda brown out sa Imus Cavite paano macheck ang cignal kung ok kung walang kuryente tapos until now wala pa rin tumatawag, sobrang nakakapagod ang after sales nila!

[nicoletta]

I like cignal better, but our village does not allow external cable so no choice kami but to stick with sky cable.  Very limited lang channels naman.  Sa cignal mas maraming HD.

[j.adore]

Experienced Cignal in a hospital so we were thinking of getting din.

Is it still true na may problems kapag may bagyo? Kung mahangin o kaya umulan?

[super bratinella]

^Yes sis. walang cignal kahit hindi bagyo kahit malakas na hangin lang wala na agad cable connection.

Papadisconnect na namin ang cable namin we will just go for antenna na lang walang technical  support na pumunta sa amin for already one month.

[lovely_carrot]

^Yes sis, nawawala yung channel, kung may antenna kayo, wag mo patanggal para you can switch to local channels pag malakas ang ulan at walang signal. It doesn't last long naman in our case.

[super bratinella]

Sa amin sis before Typhoon Glenda wala ng connection tapos sabi sa customer service nila need to pay 600php for the technical service then until now wala parin tech support, one month na kami walang cable  channels.

[twenty5]

I would like to ask about the BOX maintenance Fee on top of the bill? TRUE ba to? I was not informed.
I hate it talaga!

490 plus plus plus pa pala... Grrrr!

[toinks.toinks]

@sis twenty5, 2 option sis, either bayaran mo ng buo yung antenna/box or iadd mo na lang sa monthly bills mo, mostly sa mga promo nila lagi nilang inaalok na free kuno ang antenna at box para nga naman hindi mabigat ang pagbayad sa installation.

[super bratinella]

I super hate cignal too, right now we are really disconnecting our service, we are waiting for them the kits and everything, I do not want their after sales service.

[robinemz]

akala ko kami lang ni hubby naaasar sa cignal. marami pala tayo hehe.
 
nagloko rin cignal namin nung glenda. email tawag ginagawa ko pero puro voice mail at default response lang sa email narerecieve ko. nung end of aug hubby tried to fix the satelite dish at ayun napagana nya naman.
 
we wanted to have it disconnected sana kaso wala namang ibang cable provider sa area namin kaya tyagain na lang ang service kesa waleys.

[j.adore]

Thanx for the feedback! Iniisip kasi namin kumuha neto eh buti na lang..

[PinKisH_23]

So far, I'm ok with Cignal, ito lang naman kasi cable option ko, nung bagyo, nawawala wala pero bumabalik agad as in seconds lang andyan na ulit. Mag 1 year narin ang subscription ko, nagka problem lang before mga 2 days akong nawalan, naayos naman agad nung itinawag ko, alignment lang daw ang problema at naayos naman by tweaking the settings of the box with the help of the rep over the phone.

[twenty5]

@sis twenty5, 2 option sis, either bayaran mo ng buo yung antenna/box or iadd mo na lang sa monthly bills mo, mostly sa mga promo nila lagi nilang inaalok na free kuno ang antenna at box para nga naman hindi mabigat ang pagbayad sa installation.

Sis sorry hindi ko na-gets, kasi yung nakuha ko na lock in 24-months
490 plan
150 dish satellite. (mas leser yung amount na dinown ko for intallation)

akala ko naman 640/month, kaka 1 month ko pa lang nagyon so prorated pa pero meron ako nakit na
maintenance box fee na hindi ko talaga maintindihan, nag email ako sa customer service nila na hindi ko naman nakuha ang sagot ko at ilang beses ko [textspeak!] kinuku;it at binibigyan anko ng reference number na RNXXXXX ba yun, tapos sabi ko I dont care about the reference number!!!! ahahahaha


Yung area namin Taguig and as of now wala naman disruption, feeling ko sa pag kabit ng dish yun, pag gumalaw ng konti, ayun na.. kasi Ive watch [textspeak!] how they install it, meron silang device na makikita pano yung pecentage ng mas okay na position ng dish.

[neriann28]

CIGNAL's customer service sucks bigtime! Ilang beses ko na sila email lageng automated sagot nila and hindi man lang sila nag geget back sa kin. Grabe! Then I've tried calling them wala ding sumasagot ang simple simple lang ng query ko!