ALL ABOUT GLOBE 1V

[kristinebarrios]

Per Globe it's 5GB per month. And yes, I just got back from HK and kahit 3G signal lang yung nasasagap ng hotspot device namin, pumapalo ng mabilis ang mobile data kahit hindi LTE. Take note 4 devices ang naka hotspot ha and real time nakakapag viber kami sa friends back in Manila and super clear connection; wala ding lags sa browsing. Nakakapag upload pa kami ng videos and pics real time kahit nasa MTR eh nasa ilalalim na ng lupa yun ha. Yun ang namimiss ko sa HK, ang bilis ng internet kaya sulit yung 100HKD na SIM card na binili namin for 5 days unli data.

[burberi]

Continuous pa rin 'yun sis, no changes sa plan mo kung 'di ka magpaparecontract. That's what I've been doing for the past 4 years.

Ngayon lang ako nagparecontract because I wanted the iPhone 6, hehe.

Thanks sis! I'm keeping this unlisurf plan. Bili nalang ng unlocked iphone pag nagbaba na prices.

[stormy]

Ok kaya ang gadget care?


May option ba na idiscontinue after nun 1 month free or need icontinue ng 1yr?

[kristinebarrios]

^you have the option to discontinue. The one month free is valid from the time the phone was received. If you dont have plans of continuing the insurance you need to opt out on or before 30days or else automatic kang mabibill for gadget care fee

[prity_chloe]

Been using my iphone 6 under recontracting from Globe. Every time i call them, yung lumang line ko pa din nag rreflect. Ibig sabihin hindi pa naka note sakanila na im using iphone na. Yung cash out ko 10,800 binawas nila sa balance ko.. Over payment pa daw ako. Check niyo din inyo sis..

[twelvth_goddess]

They still haven't reversed the first charge on my credit card. Nov 13 pa yon and anong pecha na. Nataasan ko tuloy ng boses yung staff nila nung Saturday.

[kristinebarrios]

The rep from GBC is sending me updates thru email. Naforward na daw nila yung reversal kay Citibank, wait na lang daw response. 7 banking days ang sinabi sa kin na TAT which started last Thursday I think. Nakakapagod magbalik balik sa mall para pumila sa Globe. Magulo din ang billing so better check it with them. Ako nakalagay sa bill ko 0 pero when I reverify sa GBC may need pa rin akong bayaran from last month's MSF

[katniss]

Ngayon rin lang ako nakakareceive ng text from 8888 that I've exceeded 1.5 GB, 2 GB and 3GB. According to the text, the cap is just 3GB per month. I could still use my internet but on a slower speed. How come? Didn't we sign up for an unlimited internet? Pwede pala nilang baguhin yung agreement kahit on-going pa yung contract mo? Diba mali yun? As far as I remember eh 1 GB per day ang data cap ko when I signed up for their Plan 999 with unli internet way back June 2013.

Nakakaasar lang kasi hotspot ng 6 devices ang phone ko kapag nasa bahay ako. :/ Haha! So super duper reach ang limit nito sa akin.

[kristinebarrios]

Called my credit card yesterday to check the status of my reversal. Sabi na void na raw yung straight charge from the online reservation and yung installment na ang nasa account ko. Im just disappointed at how slow Globe is pagdating sa pagupdate ng ganitong bagay. Pero pag magpuputol ng line ang bilis bilis!

[twelvth_goddess]

^Sinabe mo pa noh. I got a text from Globe yesterday saying my request has been processed but no details as to what it was. I'll call Citibank tomorrow to check.

[barbillie]

Natapos na ang 24-month Bill Rebate ko as my Loyalty Reward Program. When I called Customer Service to check if I can enroll again for another 24 months, eto ang sabi sakin:

1. LEGACY PLAN na daw ang UnliSurf 999 so hindi na sila nagbibigay ng rewards program para dun kasi di na din tatanggapin ng system nila ang any updates.
2. Hindi applicable and Bill Rebate sa BEST EVER PLAN if magrerecontract ako. Free phone lang and 24-months locked period din.

Sad lang ako kasi wala na pala talaga akong choice.

[u8mypinkcookies]

I got an email from Globe. Wala na nga daw Unli surf 999 and it was their mistake daw na nung nagrecontract ako eh napayagan pa na yun ang plan ko. With that, i have the option to retain unlisurf but with the 3gb cap per month or switch to Gosurf 999 with a special offer of 10gb data for 2 years. Unli pa rin! Hahaha i will choose to retain.

[Madness]

Ako rin nakatanggap ako ng message from Globe na i already reached 1.5GB for the month. Akala ko ba 1.5 gb per day. Plan 1799 ako. Grr! Nakakainis na ang globe.

[kristinebarrios]

I read from PHILMUG that some Globe customers who are just about to recontract now are being offered a 10GB data cap instead of the usual 5GB if they change from unlisurf to Gosurf 999.. Very unfair for people like me who recontracted at an earlier time! Pag may time ako dadalaw nanaman ako kay Globe kasi unfair naman to: pumayag na nga akong magkaron ng cap ang data plan ko at limited na lang sa 5GB tapos malalaman ko ngayon come on nila sa mga naka unlisurf na magchange then gagawin nilang 10GB cap sa 999 din?

[burberi]

^Oh so even sa magpaparecontract (extend lang ng plan without new phone to, right?), wala na talaga unlisurf? :\

Edit: I didn't read sis pinkcookies' message. So meron pa rin but may 3gb cap per month...

[kristinebarrios]

^I just find it unfair na binibigyan nila yung mga ayaw mag change ng plan ng ganon habang yung iba naman na willing to comply eh gigipitin nila sa 5GB. Kung alam ko lang na ganyan sana nagmatigas muna ako

[ainge88]

Anyone here nabigyan ng date for pickup and their unit was delivered to their chosen GBC earlier? Did they really text or email you saying that your unit is there na? Sabi kasi sakin on or before Dec. 25 should I be the one to constantly follow up the delivery of my unit or talagang mag tetext sila or tatawag?

Another question:

My husband naman applied for a new line iphone 6 plus, via 211 yesterday. yung cashout ng phone we charged it to CC for 24months. tinawagan na siya ng globe kahapon to verify, tapos after nung call sabi mag email daw agad ang globe ng authority to ____ (forgot the term I'm sorry hehe) para magreflect sa CC yung cashout. Pero until now wala pa rin email. What's the next step ba after this? For delivery rin daw kasi yung unit, so paano nila i cahrge sa amin yung cashout? Sa first bill na ba yun? Ibibigay ba namin yung credit card number namin sakanila? Eh diba security risk yun? confused. sorry.  

[aranses]

nag decide na ako tapusin contract ko sa globe. ang dami offer ng globe banda huli sabi nila sa akin offer nila plan zero Php 50 ang service fee para lang ma-retain ko number ko. may ganun pala sila service pero di na desidido na ako ipacut kasi may smart and sun line naman ako.

[burberi]

^noob question in response to yours, so, when I terminate my plan, I don't get to keep my number??

@kristine - grabe ang unfair nga

[j.adore]

Read an article saying the data cap is the way to recover revenue since di na masyado nagtatawagan or nagtetext mga tao.