ALL ABOUT GLOBE 1V

[blackshirt13]

^ Same tayo ng plan sis. Malapit na din matapos contract ko at balak ko i-renew. Under the new plans, for the same P999 value magiging GoSURF 999 (5GB data + free Spotify Premium). Ang free phones na pwede pagpilian (with no cash-out):

* CloudFone 501d
* Lenovo A516 + Lenovo A1000 tablet
* Nokia Lumia 625
* Huawei Y320
* Huawei Y511.

[burberi]

^Sis question, if we renew our existing plans, in my case unlisurf 999, same unli data pa rin ako pero may libre bang phone?

[kristinebarrios]

^ang sabi ng globe basta pag nagrenew ka sabihin mo ireretain mo yung plan mo.  mas ok yung plan ko kasi free call & text to 1 number, ngayon ata may bayad na yung feature na ganun. pag nagka iphone 6 magrerenew ako. pwede naman ganun, babayaran mo lang yung cashout tapos same plan pa rin.

[burberi]

^same, eyeing the iPhone 6, and cash out nalang. Or if di ko naman feel magkaron ng new phone, retain ko nalang yung old plan ko and kuha ng free phone.

Yung freebie naman sa plan ko 200 texts and 10 mins calls to globe. Super sulit na sakin kasi ang bill ko lagi around 1,100 lang hehe. Unlisurf na rin yun.

[zelda]

Second issue: since their system upgarde, laging late dumadating bill ko. lagpas na yung due date bago pa dumating yung bill.

Current issue: dahil laging late yung bill, i was surprised nung na temporary disconnect yung line ko. this happend nung December na. As it turns out, my bill reached 10k+. ni charge nila ako ng 7200 for the iphone which i already paid nung feb.


ngaung feb, twice nang nadisconnect yung line ko.

sorry, napahaba yung post. naiinis lang talaga ako.

This happened to me last year. Nagpatong din ang bills ko. Luckily, sa akin 2 months lang at makulit din kasi ako. I always call them pag may prob sa bills.
What I did I asked the agent na ienroll ako sa online billing nila. So wala na talaga akong natatanggap na letter from them, lahat emails na lang. Super aware ako sa cut-off date ko, since mahilig ako gumawa ng budget, kaya pag wala ako natanggap na email from them, I immediately call them.  Sana naayos mo na tong problem na 'to.

[juni]

Their service sucks 

We got postpaid lines from them and palaging may problema, even after months of phone calls to their customer service department.  Nakakainis, ang lame ng excuses nila.  Binabayaran namin yung bills on time and paminsan in advance pa nga, pero sablay pa rin yung service nila.  I told my family na sa Sun na lang kami kumuha dahil I've heard plenty of horror stories about Globe pero dito pa rin sila nag-sign up.  Ngayon umiinit yung ulo namin pag pumapalpak na naman yung service ng Globe.  Grrrr talaga!!!!  Ayaw ko na magpa-renew sa kanila after matapos yung contract, ang sakit nila sa ulo 

[lovely_carrot]

I'm under business plan here sa office, they recently renewed my contract i got plan 800, iphone 4s 8gb and ipad mini 16 gb bundle kinuha ko, i will just add P720 monthly for 24 months. sulit 

[oshiawase]

^how would you know ba if entitled ka na sa "free phone" plan with no cashout?

Sorry newbie ako sa postpaid plan eh. I am planning to get the 999 plan for s5 with cashout.

[lovely_carrot]

In my case, nagbigay sila ng list of phones for business plans.
Nakatapat sa brand/model ng phone kung saan may cashout at saan free.

Pag individual plan naman, you can ask the customer service nila either sa hotline or store nila sa mall

[blackshirt13]

Anyone else here who got their S5 from Globe? I got mine from Globe, micro-USB cable yung kasama. I thought USB 3.0 cable yung included kasi USB 3.0 yung charging port ng S5.  For the record, eto yung itsura nila side by side:

https://drive.google.com/file/d/0B3WM3_X4HGO2THNoQ1ZOMXJDOGs/edit?usp=sharing

[rave21lala]

working b talaga yung report spam message site ng globe? i'm trying to report a number pero everytime i submit it, it just goes back to the same page. no confirmation or anything.

[blackshirt13]

^ i report the spam/scam messages to their twitter account @talk2Globe. mabilis naman sila magrespond dun with the reference no. of the report.

[rave21lala]

ok, will try that. nakakainis na kasi! thanks!

[starchaser18]

hi po!

need your advice.
 I recently upgraded my old school phone to a smartphone. sympre sa tuwa, I used the internet unaware na hindi nga pala ako naka-wifi. after 45 mins, i received a text that my unbilled charges amounted to php2k+ pesos which is way too high and found out na yung internet data usage was the one na nagpalaki sa bill ko, around 45 mins ako nakainternet (15 mins to download viber and check ng apps sa play store) then the rest of the 30 mins, i forgot to turn it off lang - was adding contacts to my new phone.
called up CS and asked what is the default charge for data usage and she said that it is Time based ( php5 for 5 mins) but I was being charged on a KB basis dahil luma na daw yung sim ko at yung mga new subscribers lang daw yung covered nung new policy   i told her, why then is it posted in your webstie that it is time based but I am not covered. she insists nalang on giving me a 50% discount on my internet usage but i didnt't take it kasi it is way too much.
Can the NTC help me din kaya on this?
sorry for the long post.

[j.adore]

Baka there's a copy online somewhere ng long read terms and conditions that's why discount lang pwede bigay sayo.
I'm not sure if being unaware is a strong case against them. Kung yun talaga policy kasi meron talaga sila document.

[ikaela]

Ugh, agree ako sa spam messages. P10 na nga lang load ko sa Globe number ko just so I can check my internet account's status, uubusin pa ng spam!!! The new ones are from those group coupon websites. Nakaka-8 messages na sila in about 36 hours.

[shygirlme]

Wala na palang inooffer na unli surf yung globe? 3gb at 5gb ang inooffer nila.

[shinta]

^ what will happen to those with existing unli-surf sa plan? Mawawala na din ba?

[shygirlme]

^hindi ko natanong sis mukhang hindi?i renew my contract kasi. Wala na daw unli plan.waah!

[shinta]

Pero pag nagrenew ng contract, papalitan ba nila ng iba kung may existing unli surf? Sa October na kasi mag-eexpire contract ko, I plan to renew pero kung babaguhin nila existing unli surf ko, baka ipa-downgrade ko na lang plan or discontinue.