BDO

[lovely_chic]

Link from previous:

http://www.femalenetwork.com/girltalk/index.php/topic,216535.0.html

^@crazycoolchic- I think same requirements pa rin. Two valid IDs and 1x1 picture.

[megansmomma]

Hi guys, i have something to share about BDO.. They find ways daw 

I have a friend who tried to withdrew her money from BDO Atm machine last friday but unfortunately nag debit without dispense (tama ba?) luckily we were able to get a reference # for follow up. Call center agents to date has nothing but the processing of this kind of cases will take about 3-5 days, eh bakit sa BPI napa-open namin yun vault agad para makuha yung na-debit just that exact day? Oh my, their service sucks! we've been seeing bad reviews about BDO online. My friend is trying to get an assistance from BSP now and hopefully, debited money will be on her account by tomorrow as she really needs it, We are very disappointed with their service. Other banks will also offer assistance but since last friday we received nothing but "katarayan" answer which hello, customer kaya yun friend namin ng BDO! Nakakainis lang! buti sana kung 5-10k lang yun! Dismay and headaches ang idinulot sa amin nito sana lang maayos na nila..

[lovely_chic]

Sana naman ma improve nila yung services. Nakakairita din yung mga ibang tellers nila parang sino kung makaasta. Ang arte arte! yung iba snobbish pa.. hay naku nakakadismaya!

[evolloner]

True yung online customer service nila incomplete ang details na bigay kaya minsan paasahin ka.

[leelou]

is it just me or there's something wrong with BDO online? i got SSL error. yesterday din i got an email notification - "BDO Forgot User ID Request" but i didn't request it naman. i'm accessing the site overseas. how about you girls jan sa pinas? ok naman ba? TIA!

[lovely_chic]

^ I'm also experiencing the same. I wanted to enroll my cc account sana but I can't make it and also till now wala pa rin yung ni request ko na cash advance pin.. Ang tagal naman!

[chicafabulosa]

I think they are having system upgrade. I had that problem last week but mine was fixed last week. I havent tried logging now but let me check on that.

UPDATE:

I just tried logging in both CC login and the Online banking (the one for ATM yata).

CC Page (https://www.clg.bdo.com.ph/web/clg) Cannot be found na. Maybe it has something to do with the notification I received last week that they are planning to merge it with the online banking site.

Online Banking site (http://www.bdo.com.ph/personal.asp), it give a notification they are undergoing system maintenance.

Hope this helps

[lovely_chic]

^ Thanks!

[Lei_Glee]

Mga sis,
Paano ko iregister ang cc ko para online ko na lang tignan bills ko? May tawagan ba ko?
And pwede ko din ba makita na rin online kung magkano ang laman ng savings account ?

[lovely_chic]

^Enroll mo yung account mo sis.. You need to request first for Cash Advance Pin for cc account.

https://online.bdo.com.ph/sso/login?josso_back_to=https://www.mybdo.com.ph/fo/josso_security_check

[leelou]

thanks girls, i called their toll free number and sabi nga ng CSR on the email that we received, ignore daw and their IT team is working on it na. regarding naman sa online banking, she said it's working daw and even asked pa kung anong browser gamit ko. when i told her it's chrome, she said their site best viewed with internet explorer daw. pero same thing, may warning as if not secure yung site. i didn't try logging in

[chinablue]

mga sisses, free of charge ba ang pagtransfer ng funds sa bdo online from one account to a third party account? for example, ienrol ko ang account ng parents ko (bdo users din sila). If i will transfer money from my account to their account, may service fee ba? Thanks in advance.

[megansmomma]

Updates :

After escalating her case to BSP, on the same night. her debited money went back to her account! siguro, if these instances occurs wag na maghintay for 2-3 or 3-5 banking days kase kaya naman nila yan within the day.

[Lei_Glee]

Lovely chic,
Thanks sis! Sis para saan yung cash advance pin? Pero if im enrolled sa emailed bill, makakuha pa rin ba ko ng snail mail na bills?

Chinablue,
Yan ba yung magdeposit ka ng pera from your bdo to your parents' bdo? Nope walang bayad. I have done that before wala naman akong bawas.

[lovely_chic]

^ Sis, I have no idea about emailed bill. I will check that one. In regards to Cash Advance Pin, they required that for online cc account sis. I requested nga last week but till now wala pa rin yung ni-request ko.

[miSlovESka]

mga sisses, free of charge ba ang pagtransfer ng funds sa bdo online from one account to a third party account? for example, ienrol ko ang account ng parents ko (bdo users din sila). If i will transfer money from my account to their account, may service fee ba? Thanks in advance.

hi sis yes free of charge pag transfer ng funds, been using their online banking for a year now and no prob nman at all. Funds transfer, reloading and bills payment eto n gamit q

[chinablue]

^thank you sis miSlovESka and lei_glee sa feedbacks. I'm currently overseas and I send money to my parents through my bank here. Medyo malaki din ang charge. I will use my bdo online account na lang, makakatipid pa ako.

[CityHunter]

Had a very bad experience rin with BDO.  Nagbukas ako ng account then with them.  30K more or less lang naman yun laman.  Had to withdraw all those as na-hospital si wifey.  Though may dala ako I had to make sure I won't need to go to and fro from the back just in case so I closed our account.  Know what - binilang sa harap ng maraming tao yun 30K ko!  Not only ang tagal ma-process yun pag-close ng account ay ganun pa ang ginawa.  It may not be much to them but definitely for me its our entire savings then!  Had to walk around the stupid mall of theirs just so to make sure I'm not followed. 

I was really going to re-deposit that as some sort of insurance lang naman just in case may some hidden o extra charges yun hospital.  But with what happened never na ako mag-deposit doon!

The other is with the very lousy representative ng SM requiring we open an account with BDO just so we can be paid for our services - bleh!  That was not so sa original agreement.  I really don't like using my connections though muntik-muntikan na i-post ko itong very ugly experience sa alumni group forum namin then.  When push comes to shove I can shove back really hard when irked.  It was wifey who controlled me telling me to simply let it pass and learn from it.   Kasalanan ko rin as I go by tradition - honor system - when doing contracts.  My word is worth as good as gold which I wrongly assume others would equally be so too.  Yun pala yun quite a number of people (?!) ngayon no longer respect tradition nor have honor   Well, swerte na lang ng baddie representative na yun as I was told by wifey not to exercise my other option which is to teach her a very serious lesson through a series of very wicked hexes. 

And with this other bad experience truly never ko i-promote much less bank with BDO!  More so a friend's grandpa told me the real story behind how their business empire started

[miss_o]

Hi guys, i have something to share about BDO.. They find ways daw 

I have a friend who tried to withdrew her money from BDO Atm machine last friday but unfortunately nag debit without dispense (tama ba?) luckily we were able to get a reference # for follow up. Call center agents to date has nothing but the processing of this kind of cases will take about 3-5 days, eh bakit sa BPI napa-open namin yun vault agad para makuha yung na-debit just that exact day? Oh my, their service sucks! we've been seeing bad reviews about BDO online. My friend is trying to get an assistance from BSP now and hopefully, debited money will be on her account by tomorrow as she really needs it, We are very disappointed with their service. Other banks will also offer assistance but since last friday we received nothing but "katarayan" answer which hello, customer kaya yun friend namin ng BDO! Nakakainis lang! buti sana kung 5-10k lang yun! Dismay and headaches ang idinulot sa amin nito sana lang maayos na nila..

sis i have the same experience din last monday.. i tried to widraw sa sm marikina pero wala din lumabas na money tas me receipt din ako na unable to dispense pero nadebit din ako buti sana eh 1k lang yung kinukuha ko eh 8k din yun.. tas nagtry ako sa katabing atm buti ok naman at nag balance inquiry ako yun nga nakuhanan ako ng 8k.. nagrereklamo ako mismo sa bdo sa sm marikina kaso ininsist nila na sa call center ako tumawag so i did.. me reference number din ako plus mataray na agent pa ang nakausap ko.. til now wala pa din akong update.. try ko daw tumawag next week.. hay naku kakahighblood.. sila kaya mawalan ng ganung pera tingnan natin kung di sila magalit at mahighblood.. sis nakuha na ba ng friend mo yung nadebit nyang money? scared nga ako baka mapunta lang sa wala itong nirereklamo ko at worst eh baka pati yung pera namin ni hubby eh mapunta lang sa kanila ng ganun ganun na lang.. kainis talaga!!! 

[Lynxette]

does anybody know why BDO asks for proof na aalis ka ng bansa before they change your money into dollars? For anti-money laundering ba?

One of the reasons perform all my banking transactions online (aside from the convenience) is due to the account managers (?) not entertaining my questions. Porket konti lang ang laman ng savings account ko, ayaw nila akong pansinin. Mas helpful pa ang phone support nila. hmph