Cebu Pacific Air - Thread 13

[wagasnapeg]

diba sis may charge ang parebook? ang prob ko kasi baka tanungin ako ng dating flight ko ay diko masagot kasi nakalimutan ko yun exact time eh..pwede kaya yun?

[lakwatsa]

^pag sila nagchange ng sched at more than 1 hr from your orig sched, libre yun parebook mo sis.

naka-state naman sa email nila na nimove ka nila from this flight to this flight di ba? eto yun may "Accept" sa ilalim. as long as hindi mo pa ina-accept yun new sched na binigay nila sa u, meron ka pang chance to have it changed.

so yun lang sabihin mo pagtawag mo sa kanila - na nakareceive ka ng mail na nilipat yun flight mo and di mo gusto yun sched na yun kaya papapalitan mo kamo.

[meimei]

^^pag si Cebu Pac ang nag-move ng flight, libre ang pa-rebook mo kasi its their fault. that happened to me na. actually, you'll have two options: accept the free rebooked flight or settle for a refund (if the new flight schedule is not acceptable to you). yung flight ko dati na MLA-JKT-MNL, parehong flights na papunta at pabalik ang na-move. yung papunta, pna-refund ko na lang kasi di pwede yung new date, pero yung pabalik, i accepted the rebooked flight.

[wagasnapeg]

Undecided pa nga ako kung irebook ko or irefund ko na lang kasi di ako sure kung sembreak naba yun naibook ko hehe. Anyway as long na diko inaaccept diba may time pako mag isip?

[lakwatsa]

^you can rebook naman within 30days from original travel date yata parang ganun. or yun nga, pwede din refund.

[meimei]

^^sis, i think may time limit yung decision mo to refund or rebook. baka if you don't come back to them within a certain time period, they will assume yata na you are choosing to rebook. para sigurado, tawagan mo sila. that's what i did when i received their text na may flight changes. call them, sis.

[wagasnapeg]

last week of oct pa naman flight ko sis,, carry pa kaya yun? hintay ko pa kasi circular ng anak ko,  diko kasi alam kung health break na nila or dipa..so dun me magdecide...last week ko pa lang natanggap yun  email nila regarding rebooking ,, so wait pako mga 1 week na lang siguro to think...


share ko lang sisses

naalala ko nga pala last june lang may book ako ng bora then may narecieve din ako na ni move nila flight ko ng mas maaga,, so ang ginawa ko diko inaaccept as in deadma lang,,,
so nung sa airport nako to check in sabi sakin late na daw ako sa flight ko..so sinagot ko ng WHAT?pano ako malelate eh eto ang flight details ko (pinakita ko yun ticket na pinrint ko),, then tinanong ako kung diba daw ako nainform thru email or text na  nagmove yun flight ko... sagot ko HINDI....ayun wala sya nagawa kundi icheck in din kami =)

[meimei]

^but to save you the hassle on the day itself, just call them to ask by when you have to decide. then call them again by that time on your decision. it's just better that way.

[hun_nie08]

^ true, better mag confirm ka na kesa mahassle pa pagdating ng airport

[wagasnapeg]

yap sisses call ako sa kanila next week

[silveronfire]

sisses, hubby and i booked a flight to shanghai nung january pa, that was for november 7, 820pm returning nov 13, 0030h... kaso they sent me a text message saying that the flight has been moved to november 08, 820pm... e di nawalan na agad kami ng 1 day dba? possible ba if i request them to change my flight to a different destination na lang? shempre, we'll pay the fare difference... ayaw ko lang ng ganyang umpisa pa lang may hassle na... what do you think sisses?

[lakwatsa]

^normal naman yun mga ganyang pangyayari lalo na't maaga mo nabook yun flights mo. minsan kasi nagpapalit palit sila ng flight schedules e.

pero bakit daw ni-move kayo sis? cancelled ba yun flight ng nov7? try mo ipamove din yun return para same pa rin yun length ng days.

alam ko pag ganyang kina-cancel, pwede mo iparebook for free (+/- 30 days yata, tapos same length) or refund without penalties. di ko lang sure kung pwede reroute. baka mamaya mas mahal pa singilin sa u sa reroute option. sayang naman ibabayad mo di ba hehe.

[meimei]

^^sis, hindi pwedeng re-route. you only have two options: refund or accept the rebooked flight.

[wagasnapeg]

kainis talaga ang cebu pac panira ng schedule

[silveronfire]

ok na sisses, here's what i did... called cebupac to tell them na ayoko yung new flight sched since i lost a day... what i could do daw was to rebook the flight at a different date or complete refund (but 45 to 60 working days pa bago marefund sa credit card) or store it in a travel fund which hubby and i could use... i decided to use the travel fund and booked a flight to ho chi minh. we paid for the fare difference na lang. less hassle and i got what i wanted 

[meimei]

^ay oo nga pala, pwede yung travel fund. hehe. i forgot about that, hindi kasi yun yung option na pinili ko.

[tamarind26]

Mga sis, ok lang ba student ID ipresent ng passenger sa airport? Wala pa kasing valid ID yung pinsan ko and matagal na siyang huminto sa pag aaral.

[wagasnapeg]

sis yun sa anak ko stud id lang pinakita nya so far tinanggap naman

[tamarind26]

Ok, thanks sis. Sana tanggapin nila. Siya lang kasi babiyahe to Manila and it's her 1st time. Sayang ang ticket if di nila tanggapin yung ID.

[ashleycole]

hi mga sis, ERROR pa rin ba sa inyo ang website ng cebupac? di kasi ako makapag book til now