BPI - Thread 3

[leelou]

new announcement ulit 

https://bpiexpressonline.com/cms/page/8289/updates-of-client-information

August 30, 2016 | Updates of Client Information

Last Friday and over the weekend, BPI made two announcements requiring all our clients to update their information with us. We have subsequently received feedback from you and acknowledge that our announcements have raised concerns.  We sincerely apologize for the inconvenience this has caused you.

We wish to clarify that these recent announcements only apply  to a limited number of individuals, with whom we have already communicated separately. Should you have questions, please visit us at the branch where you maintain your account or e-mail us at expressonline@bpi.com.ph

Thank you for your understanding and patience.

[nataliaesperon2000]

Mga sis meron na ba nakapagsunmit me additional pa ba na requirements ? Sobra haba ba ng pila

[mommyxthree]

Were you given a notification to update your info because now, they're saying that they did send out advisories to specific individuals ?!
http://www.rappler.com/business/industries/209-banking-and-financial-services/144621-bpi-not-all-clients-update-information

What was your experience at the bank? Waiting time?

[etxetera]

Ang Metrobank yearly ang client update but BPI sa tagal kong depositor never pa sila nagpa client update tapos now gulatan pero until Sept 30 pa naman deadline hindi Aug 31 like previously said.

[barbillie]

Wala akong nareceive na notification in any form. I called their hotline and sabi nung nakausap ko, if wala akong nareceive, no need na mag-update.

[izabelle]

^medyo magulo ang BPI.

Wala din akong natanggap na notification. No text, no email, literal wala kahit ano pero nung tumawag ako sa branch kung nasaan yung savings account ko, need ko daw mag update until sept 30.

[missyA]

^even mga employees siguro nila naguguluhan na din. 

[HMisabelle]

i checked my email, wala. didn't receive any call/text from them din. not sure ano basis nila kung sino dapat mag-update at sino hindi. i agree na magulo nga bpi. kahit wala ako na-receive, medyo bothered pa rin ako.

[hisana]

Was thinking about this last night, too. Wala din akong notification natanggap, but my savings account is almost eight years old already, so feeling ko dapat meron, di ba. Though medyo recently updated yung info ko sa credit card, though yung very basic info nga lang. Maybe pwede na sa kanila yun? But I might probably update na rin now that malayo pa pala yung deadline. May malapit naman naman na branch dito, at para hindi na pumunta pa sa megamall where I opened the account.

[shinies]

Eh kung ilan ang account tapos iba ibang branch, tatawagan lahat yun?

[HMisabelle]

^sana gawin naman nilang mas convenient sa atin. medyo hassle lang kasi. tas ang gulu-gulo pa ng mga announcements nila.

[andreil_19]

I received an email from BPI actually nataranta ako dahil friday ko nabasa then holiday pa ng monday isama mo pa na sira ang broadband namin kaya di ko agad madownload ang form. Buti na lang at they extended it kaya kanina i submitted my updated info dun sa branch na malapit sa amin wala namang pila isa lang nakasabay ko na asking for form. Pagkabigay ko ng accomplished CIS ko tinignan lang ang details sabi ko isusualt ko pa yung date today kasi blank pa pero sabi sa akin ok na daw kahit wala na.

[blackgreen]

Nung tumawag ako sa BPI kahapon sabi yun mga wala pang na-accomplish na CIS and FATCA forms daw yun mga kelangan mag update.

[forumera]

I received email about this dated July 20, 2016 pero hindi ko napansin. Nung August 30, nabasa ko sa FB about it, I checked my email dun ko lang nabasa yung email nila, hehe.

[nikki]

My hubby got a notice but I didnt. they just gave me the 2 forms hubby needed to sign the other day and will drop it off tomorrow. Hindi naman super hassle since we have a relationship manager I just go straight to her desk 😉

[mei-mei]

Does anyone know how their online funds transfer work? Last time I checked about 2 years ago, I need to send a physical signed copy of recipient accounts I need to transfer to and they need to approve before I can transfer. Sobrang hassle lang for someone who lives overseas. And yung online banking kasi na nakasanayan ko, you can enroll a recipient agad and transfer agad.

I wonder if this has now changed, if pwede ko na gawin ang direct enrollment and transfer. Parang ang backward kasi ng Pilipinas if hindi pa rin pwede until now.

[blackgreen]

^pwede na sis transfer to anyone pero meron kelangan iactivate using the ATM.

[etxetera]

Mas convenient magtransfer online via BDO sa BPI ang daming cheche bureche need pa enroll

[Shadow Angel]

Sa akin naman ok na need pa iactivate para hindi basta magawan magtransfer ng kung sino. Sa dami ba naman magagaling mang hack.

[honeybunny]

^true. Mas secured. In case na meron kang kamag anak na tinatransferan mo madalas, pwede mo naman ienroll. Also pag naka activate kasi yung transfer to anyone ko, mas napapadalas yung online shopping. Hihi