Cebu Pacific Air - Thread 12

[nicolle]

sis lakwatsa sige itry ko sa iba

[prettybarbie]

We are supposed to fly today from Hong kong to Manila but unfortunately nagka flu yung baby ko nung isang araw. So tumawag ako sa cebu pac and told them na hindi kami makakabyahe and i want to rebook the tickets. Sabi nung nakausap ko magsend lang daw ako ng medical certificate to prove na may sakit baby ko and they will cancel, refund or rebook my ticket free of charge kahit pa promo ticket pa yung nabili ko.... I did and immediately they send a reply email stating na approve na daw yung sa medical case ng anak ko... Hindi lang one way ang pede ko i-rebook, pati yung pabalik pede din palitan, im soo happy LoL. Kasi piso fare ko lang nabili yung ticket ko na yun, bale HkD 700 for 2 pax roundtrip, imagine kung babayad pa ko ng rebooking fee or cancellation fee o kaya kung bibili pa ko ng non promo ticket, ang laki ng babayaran ko. Actually sabi nung nakausap ko pede ko din daw ilagay sa travel fund and pede ko magamit within 90 days.... Pero ni-rebook ko na lang kasi naka set na yung uwi namin.

[michi247]

^wow! good news yan sis. sana dati pa ganyan. 

[foxy_girlfriend]

^^ayos yan sis. within the day na nagemail ka nagreply agad sila?

[prettybarbie]

Yes sis mga after 2-3 hrs nag reply sila agad

[shinta]

mga sis, bat ganun di ako magkapag-web checkin. flight na namin bukas to boracay, gusto ko sana mag-online checkin para may free assigned seats.

[pink_baby]

^^^^^ sis prettybarbie, ilan kayong passengers na inallow magrebook? 2? kasi my mom has similar case. she was diagnosed of something so Im thinking of rebooking our flights nalang before her operation. eh 3 kami na nakabook. ang sabi sakin 2 lang daw allowed to rebook pag medical case, bale the person with meda case plus one person. Eh there's no point of me flying ALONE and iisa lang naman ang booking confirmation namin! Ang babaw lang kasi ng reason nila na yun if they dont want me to rebook with my parents. Dibale sana kung 6 kami sa trip, or even 4, pwede magproceed ang trip kahit mawala yung 2. Eh 3 lang kami, so talagang paliliparin nila ako mag-isa??...sorry mga sis, nagrant lang ako ...

chaka sis aside from medical cert, may iba pa ba hiningi sayo like ID of the doctor? yun din kasi hinihingi nila. Thank you sis!

[bebeloo]

^sis ako chickenpox naman ang case ko. sabi rin sa akin nun allowed lang ako to refund +1 passenger..buti 2 lang talaga kami nun so walang issue sa akin. yup sis, need ng PRC ID ng attending physician aside from the med cert.

[prettybarbie]

Sis pink_baby dalawa lang din kami eh, nasa hong kong kami and ang hiningi lang sakin sulat galing sa doctor, written pa nga yung sakin tapos yun lang, no ID or anything, basta yung sulat lang from doctor stating kung ano condition ng anak ko then yung advice nya na bed rest for 5 days, yon lang ini-scan ko lang yung letter na yon then sinend ko sa kanila.

I-explain mo na lang mabuti sa kanila na dapat magkakasama kayo sa flight, sabihin mo na parang kayo yung "alalay" (sorry for the term) ng mommy nyo dahil hindi nya kaya bumyahe mag isa kaya hindi kayo pede maghiwalay, baka i-consider nila yon.

[Amphitrite]

Paano yung web check-in? Kapag wala lang bang check-in baggage yun, puro handcarry lang?

[prettybarbie]

^ sis read mo to

http://www.cebupacificair.com/Pages/WebCheck-in.aspx

[shinta]

^how do I know if I'm already checked in. I tried to check-in pero wala naman dun sa choices (tabs) na pagpipilian.

[mama squeak!]

^Go to Web Check-in. It will give you 4 options how to retrieve your booking. Fill up one option and submit. On the next page just click on any of the tabs on the top that will apply to you.

[charmed_gal]

kailangan pala tipong may saket ka na grabe para ma rebook or refund ang flight. may flight dapat ako next week kaso hindi ako pinayagan sa work.. tumawag ako sa call center nila cannot be daw ilipat sa travel fund or ma rebook flight ko.. hay sayang din 1500..... 

[Amphitrite]

thanks pretty barbie for the link...

May check-in baggage kasi kami, less hassle ba talaga kung gamitin namin ang web check-in?

[prettybarbie]

^ oo sis kasi may special lane yung web check in, yung drop off counter ng mga baggage.... so hindi ka na pipila ng mahaba....lagi kasi ang haba at ang tagal ng pila sa terminal 3 nakakainis

[twelvth_goddess]

^I think so. Iba kase ang pila ng mga naka-web check in na. Iddrop off na lang yata ang baggages. We couldnt do a web check in on our last flight kase may infant kame, although it wouldve prolly been a lot easier.

[shinta]

^Go to Web Check-in. It will give you 4 options how to retrieve your booking. Fill up one option and submit. On the next page just click on any of the tabs on the top that will apply to you.

thanks mama squeak. i tried this pero wala talaga yung option to checkin, print ticket, purchase bag, add-ons and change flight lang. baka di yun available for caticlan flights? o dahil may kasama kaming bata?

anyway, di na din ako nag web-checkin. inagahan na lang punta sa airport.

[JazzJewel]

^LOL

nakapag-book din ako for Boracay tickets one-way lang pero Jan 2013 pa ang travel. Enough time para makagipon hehe. 6 kami and paid 4k. keri na yun

wow super tipid na yun sis, and accommodation madami din naglipana ngayon sa online deals basta metrodeal and ensogo lang tee hee!

[meimei]

@RonaWeasley, grabe super mura naman ng Boracay tickets na nabili mo!!! ang galing naman. ako, hirap na hirap maka-tsempo ng ganyan. any tips, please? we're a group of 11 pax kasi, and i have to subsidize the cost of some kasi estudyante pa lang, so kailangan ko ng very cheap tickets kasi buong trip namin, i have to subsidize.