Accounts being handled by call centers? especially for non voice agent?

[Pinkgurl126]

oo nga, how about sa Telus Cubao? Kamusta dun? Has anyone here worked for them na?

[kiz_me1109]

i heard parang package can range from 25k to 28k. not sure though if the allowance is non-taxable

.

sis, hindi naman healthcare account ito/ And eto ba yung sa pioneer? Ang alam ko kasi walang back office sa west makati e. Thanks.

[viDai09]

mga sis ano ano ba mga position sa BPO company ano yung csr,tsr, back office, non voice, data entry .ano ano ginagawa nila? Ano pang other position. Thanks

[momentum]

buhayin ko lang itong thread

Kamusta yung mga nagwowork sa West? ok parin ba? at may morning shift, non-voice accounts ba sila? ayoko kasi ng night shift.

Sukang suka na ako sa work ko. Araw2 ka ba naman magtratravel from Paranaque to Ortigas. nakakapagod. at inaantay ko nalang lagi yung annual review para sa salary adjustment na walang kakwenta kwenta! 

[carlavinoya]

buhayin ko lang itong thread

Kamusta yung mga nagwowork sa West? ok parin ba? at may morning shift, non-voice accounts ba sila? ayoko kasi ng night shift.

Sukang suka na ako sa work ko. Araw2 ka ba naman magtratravel from Paranaque to Ortigas. nakakapagod. at inaantay ko nalang lagi yung annual review para sa salary adjustment na walang kakwenta kwenta! 

Hi Sis. May mga call centers naman sa Paranaque right? why don't you apply there para hindi malayo ang biyahe mo? IBEX Global merong Paranaque site. Meron din silang non-agent positions. Check mo lang sis or pwede ka direct magapply sa website nila www.youdeservemore.ph

[momentum]

^ thanks  sa pag reply
I applied there last year mga May as an agent pero sadly pagdating na ng final interview I got disqualified na (kahit mataas lahat ng scores/ratings ko sa tests/call simulation) coz I don't have BPO experience..puro in-house call centers kasi lahat ng call center experience ko at lahat dayshift akala ng interviewers they could ask their manager to exempt me sa very small detail na yun but sadly..very critical sa manager na may solid BPO background they ask me to gain at least 3 months BPO experience muna so I can re-apply with them..

Pero now that you mentioned it and I checked the link you gave..meron na sila dayshift sa non-agent positions in their Paranaque site (mentioned sa FAQ)..they did not mention this to me before..will try it out! thank you sis for sharing! sana meron postion na qualified ako..ang lapit lang ng IBEX samin

Thank you again sis and God bless!

[Wana]

I am from Convergys Glorietta 5. AT&T Customer Care Chat handle namin. So far, so good.

[ajang]

im from TSI Philippines formerly owned by EGS, national client services account but im planning to move sa task us bacoor cavite since taga doon talaga ko at hectic na ang byahe..

anyways, anyone here from task us bacoor cavite branch? i just have some questions.

please pm me thanks

[HappyDoll]

Hi Sis. May mga call centers naman sa Paranaque right? why don't you apply there para hindi malayo ang biyahe mo? IBEX Global merong Paranaque site. Meron din silang non-agent positions. Check mo lang sis or pwede ka direct magapply sa website nila www.youdeservemore.ph

Truth! There's an IBEX global site both in ortigas and parañaque where are you from po ba?

[momentum]

^ very near ang IBEX paranaque site sakin. as in. but they do not have dayshift non-voice na qualified ako puro ibang skills yung hiring tapos graveyard...and kelangan may experience sa skills na yun

[JakeTheDog]

Task Us Anonas. Email Support. Petiks mode dito

[ayami]

Hi may mga active pa ba sa thread na to? Kakapasok ko lang sa Teletech as Chat Support. Mababa yung sweldo kumpara sa online raket ko. Naghahanap lang rin talaga ako ng experience para malevel up yung online job applications ko. Anyway, kung ako tatanungin mas gusto ko yung night shift kasi less traffic going to and from sa office.

[aoshi_01]

Malapit na ako mag one year sa nilipatan kong company which handles email support. A few months later na assign din ako to do chat.

Marami non-voice accounts dito. Account namin is Kellogg's (yup yung cereal company), wave one kami. Other accounts in this company include Wella and Disney, although I think the latter involves calls na.

Petiks? No. We must finish 80 emails a day. And recently, since na assign me and this other rep to handle the follow up email queue, nakaka walang gana kasi karamihan ng kasama namin puro mali mali ang sagot - and to think eto pa yung mga "top". I'm actually contemplating on leaving.

[Harleyporky]

Infosys Madrigal Park they handle admin jobs Australian account

[April30]

Nakita ko ulit itong thread na ito... Hindi ako natuloy sa pag-aapply years ago... Nag-freelance ako sa events for 5 years. Ok naman kami ni husband for that 5 years na freelancing but pandemic hits... Ayun, bagsak ang events industry.... 😭

That's the time I tried to get employed again! And dahil undergrad and BPO ka industry and freelancing (VA) lang ang buhay that time, nag-apply ako both... Natanggap naman sa BPO for Non-voice and WFH pa... Eto Yung mga non-voice accounts na na-handle ko...

1st Account - Instacart (Chat and Email) sa Everise
2nd Account - OWYN (Chat and Email) sa KDCI in Pasig
3rd and current account - HF (promotional account, email support but with very minimal calls... As in once or twice a week lang 😁😁😁) sa DCX

I also handled voice accounts (retail and Telco) pero di ako tumagal... Drain na drain ako every shift sa mumog calls...

Of all non voice accounts na napasukan ko... Lahat ito work from home. Pero pinakamaganda Dito sa current ko kasi ok ang pay, chill ang account (IMO) and permanent work from home sya. 😍😍😍