Accounts being handled by call centers? especially for non voice agent?

[Purple_Power]

What are the different accounts that are being handled by call centers? Especially for non voice agent?

All I know for now is online gaming account such as MMORPG and Zynga. Can you share more?

[Neverfull]

Telstra Australia - TeleTech
United Airlines - IGT

[eeekar]

Hotwire Chat (online travel booking site)-APAC Alabang

[JakeTheDog]

What are the different accounts that are being handled by call centers? Especially for non voice agent?

All I know for now is online gaming account such as MMORPG and Zynga. Can you share more?

MMORPG? Galing ka ba ng TP or Sitel? 

[Purple_Power]

^How I wish naman na nanggaling ako dyan hahahah!!!! Inapplyan ko lang pero hindi ako pinalad  Saka pansin ko lang hindi siya madalas mabakante kasi mas marami nang nakakapagwork dyan although alam ko hindi ganun kalaki sahod nyan.

[JakeTheDog]

Non-voice meron ngayon sa IBM QC and SUtherland Taguig. Try mo.

[Purple_Power]

^Thanks sa info. Sige try ko mga yan. Though baka next year muna ako mag-apply kasi gusto ko muna makalampas 7 months sa recent job ko ngayon.

[JakeTheDog]

Hahaha. Next year wala na yan. Mabenta ang non-voice eh

[Purple_Power]

^Yun lang. Pwede ba ako mag walk in during holidays. Iniiwasan ko lang mag absent sa recent work eh! Dami ko na rin absences hahaha..

[JakeTheDog]

Depende. Usually mga open house nila yung may interview during holidays. Pero madalas naman meron. Mag resign ka na! hahaha

[Purple_Power]

  Ayoko basta magresign na wala rin akong malipatan. Graphic Artist ako sa recent ko so I am still waiting for another project para naman may madagdagan na portfolio. 2 kasi ang inaapplyan ko either agent or artist. Kasi kapag nag-apply ako as agent tapos matanggap na that is first time kaya hindi ako basta ganun ka-confident. 

[JakeTheDog]

Pwede naman mag freelance. Ganyan din ako before, di ko akalain na madami din palang barok sa CC. hahaha. Ngayon nakaka peke na ko ng accent pag tumatawag ako sa Customer Service ng globe. 

[yhenggi]

mabilis bang makapasok sa non voice?

[JakeTheDog]

Yeah. You just need to apply early kasi sobrang daming may gusto ng ganitong account since petiks mode to

[Purple_Power]

^Kaya naman pala eh! Ako naman ang dahilan ko kung bakit gusto ko yan kasi hindi ako confident sa voice account since mahina ako duminig ng accents.

[princesskiss]

we have a non-voice acct here at Startek..

[mama_ni_kuykuy]

lots of non voice accounts here in SPi Global.

[FayeP]

sis mama ni kuykuy,

ano po ang benefits sa SPI? ito po ba un sa PLDT?

nagmamatch po ba ng salary?


Thanks

[mama_ni_kuykuy]

@ sis  FayeP:

MVP owned company poh ito. Pero hindi poh connected with PLDT.

Match naman poh salary sa work.. Hindi mahigpit when it comes sa kung ano pwede mo gawin habang nag-work.. Pwede mobile phone, mag-sounds at kumain sa station.

Benefits: health card for employee which is standard among MVP owned companies. Tapos dependents can be enrolled to medicard. May allowance and shuttle services. 13th month pay is divided into two;first  half is june and the second half is december. tapos usual team building and company parties. Meron din kami COOP dito where you can save money pti mag-loan pwede.. May grocery kung san pwede salary deduction at quarterly na mga bazaars. Usual benefits na SSS, pag-ibig at philhealth.. Gadget loans sa company pwede din.

Enjoy din working environment kasi hindi masyado stressed mga tao dito siguro dahil na din most accounts are non-voice.

[FayeP]

sis san ba office? kasi parang may nabasa ako na meron sa shaw? at makati? ito ba un???

PM kita sis