The Sun Cellular Thread Part 3

[annd]

^ hi sis! medyo matagal. mas okay kung sa globe ka na lang kumuha. mabilis pa.

[tinsantos10]

^Sis I think depende yun sa phone/plan na kukunin mo. Last year when I got my bb 9220 plan 600 from Sun under my mom's name, Pagkasubmit ng requirements, approved agad then nakuha agad namin yung phone.

[hun_nie08]

sis helenoftroy2013 ako kasi may existing plan na e, kaya nung kumuha ako ng plan 450 (pOlariod phone and tablet) within the day nakuha ko na agad yung unit..

[hushlygreen]

Hi! Is it easy to get approved in sun cellular postpaid? I'm considering getting a plan either sun or smart. Thanks!

Every time I've opened a sun cellular postpaid account, mabilis naman ang approval process. Nakukuha ko siya within the same time na kumuha ako. Nakailang beses na rin kasi ako na nag-oopen and nagpapaclose ng line with sun kasi nawawala [textspeak!] need nya talaga. Pero mabilis naman, just make sure complete ang docs mo. If ITR ang bibitbitin mo naman, itawag mo na lang kung how much ang minimum monthly salary mo para sa line na gusto mo

[RushDB]

Hi 
May nakaranas ba/ or regular lang ba sa bill yung may monthly adjustment fee? I'm supposed to pay 600 monthly kaso this Jan-Feb bill may monthly adjustment fee kaya asa 700 -800 yung total, dun naman sa mga no. of texts /minutes of call, pasok naman sa limit pero mahigit 600 babayaran ko. Dati naputulan ako kasi di nabayaran, that's around Oct.. dun sa bill nakasulat, -monthly adjustment October-.. so I guess may kinalaman ba yun dun.. thanks in advance .

[prettychestnut]

girls, i need your help.

i applied for sun plan 999 at sun market market - samsung tab plus samsung phone last jan. 20. i presented all the docs need including the PNB/ALLIED cc billing statement. wait for 5 working days pa nga.

last week, they texted me that i got approved, bring valid id and cashout of 999 autocharge to credit card. when i went to sun market market, hinihingi nila cc ko which is hindi ko dinala. here's my problem. i don't have credit card with me anymore since my cc is inactive for a long time but i regularly received the billing statement monthly. i can't show my cc kasi napunched ko na yun and of course expiry is 2012 pa. fyi, hindi sya delinquent of course kasi monthly na ako nakakatanggap ng billing eh.

paano kaya yun mga sis, ano mga plan ang puwde ko kunin since approved ako, na hindi na need ipakita ang cc. kung ipapakita ko cc ko, i need to settle the balance before i request for anew card.

papayag kaya sila na i will choose nalang the lower plan na hindi na need ang cc?

[ysa.belle]

^sa postpaid application di ba may option doon na autocharge sa CC?
pwede rin kase na wag na mag CC sa plan mo, you have to submit additional documents pag ganun...

[prettychestnut]

^ thank you sis. yun din isip ko, additional requirements pa.

balik ako dhis weekend. sana ok sa kanila na wala ng cc

[hun_nie08]

Dont get Polaroid, Coby and Skyworth units - sirain sya sisses and panget ang after sales nila. Dapat di na binebenta ni Sun to e. sa mismong service center mo pa dadalhin which is located in España Manila pa. Hassle lang. Nung nagpunta ako last time ang daming tablets na nakatambak lang. ang bagal ng processing nila yung mga nakausap ko na other customers may 3-4months na daw bago nila makuha yung units nila. Sana wag na lang kuhanin ng Sun yung mga ganyang units.

[prettychestnut]

^ thank you for the info sis. question, is Alcatel good?

thanks.

[iampennylane]

^yes sis, I own 2 alcatel both from Sun. Okay naman siya, matibay

[prettychestnut]

^ talaga? thank you sis. ano yun sis, autocharge sa credit card mo? or cashout lang?

[px17]

may naka experience na ba sainyo sissies na chinarge ng mobile internet without really using it?

I transferred my sun sim sa blackberry handset ko. Pag dating ng bill ko siningil ako ng 945 for mobile internet.

For the whole month never ako nag log-in sa kahit anong site using that phone kahit mag wifi hindi ko ginamit naka iphone naman kasi ako sa globe. tsaka laptop ako palagi magnet. Ang mali ko naka on yung mobile data.
Pero diba hindi dapat magcharge yun kasi hindi naman ako nag nenet. Plus may anti bill shock ako, Nagnonotify yung sun once I reach 6 hrs, 8, and 10 hrs of mobile internet pero wala akong notification. Ang text lang sakin reaching to 80% of CL na. I thought it was because of my international calls kaya deadma lang.

I called thrice na. first and 2nd call ko sabi valid daw yung paggamit ko ng net kaya hindi marereimburse. Next call ko sabi if I want full reversal I need to extend my contract for 1 month. Napaka unfair naman ata nun dba? 5 years na yung account ko with sun kahit hindi ako magextend magrerenew ako.

[angelpat]

@px17
It happened to us last year, accidentally na-on ang mobile data sa phone ng Mama ko dahil sa pagcheck nila ng signal.  Bigla kasing nawala ang signal sa province dahil sa pagmerged ng smart and suncellular.  Not our fault actually, it was the one of the suncellular employee there who accidentally turned on the mobile data. 

If we want a full reversal daw, we need to extend our contract for 2 months.  What I did, I asked a copy from them kung anong sites pinuntahan para masabi nilang valid yun because I'm 100% sure na walang gumamit ng internet.  And dahil wala silang mapakita for many months na follow-up ko, it only means nangloloko sila. 

So, I cut my 2 phone lines with them kahit na 4 years na account namin sa kanila.

[px17]

^I was asking the same thing from them bigyan nila kao ng mga sites na pinuntahan ko. ANg sabi sakin ako daw dapat ang mag email. Ano pang sense na customer service sila ako rin pala ako gagawa diba?

[CaraLuisa]

Question mga sis.. How is the mobile Internet of sun. Yung data.3g or whatever you call it... May signal naman ba? Mabilis naman ba?

[ysa.belle]

i dunno what is happening to sun today. ang hirap tumawag. when you send a message sometimes it takes forever to send at mareceive.

nakaconnect ka na then after a few seconds the call will be cut. nakakainis!

[pocahontas]

i've been a loyal subscriber of suncellular for more than 10years na. i'm still satisfied with their service except yung sa wifi nila.. sobrang bagal. buti na lang walang holding period kaya naipacut ko din agad yung broadband plan namin. husband and i are both postpaid subacribers of sun pero balak na namin ipa cut after the holding period kasi mukang mas mkakatipid kami sa prepaid. madalas kasi thru fb na ng communication nmin with friends at family kaya hindi na sulit samin yung line nmin. ang laki din ng matitipid namin from 450 monthly bill we're planning to load tu150 na lang monthly.

[danda]

^ Same tayo sis. Magprepaid na rin ako after ng contract ko sa June.

[iampennylane]

^^make it TU200 na sis para merong 1000 texts to other networks yan [textspeak!] din yung niloload namin ni hubs, sobrang sulit. Dating postpaid users din kami