All About Globe III

[snix]

^thanks for answering sis.. pagiisipan ko kasi 2years pala ko magbabayad 4k

[pret_ty68]

Kahit ba naka wifi mag internet nagbabawas nang load ang globe? Bigla kasing naubos load ko kahit naka wifi
wala naman akong tinawagan

[brattinella]

^nope hindi dapat... baka di mo napansin nag connect din sa gprs...

[snix]

^^nangyari na sakin yan..i forgot to turn off my 3gs..try mo tignan kung nakaon, nagbabawas globe pag ganyan..

naffrustrate talaga ko sa iphone 4 natetempt ako kumuha g plqn iniisip ko lang kung kaya ko bayaran 4k monthly for 2years..wala na ba mas mura

[iamtsina]

My plan will end this January. I'm planning to upgrade sana to Plan 1799 (may rebate din kasi, hahaha) . This includes unli surfing daw. I'm thinking of getting either Blackberry Bold 9780 (which is free) or iPhone 4 (cash out 9899 php).

Stupid question, unli surfing for iphone includes everything na - mail apps, messenger apps, social networking?

[akireyhoj]

Ilang years kana user sis? Ako 4years na sa august sana offeran ako ng bb9900 kahit mag cash out ako hehe

[iamtsina]

2 yrs pa lang. pina-follow pa din yata nila ito, eh.

http://site.globe.com.ph/shop/plan_pricing?sid=Tp07B8uxpRcAAE

[pixiedust]

^^call them sis. kasi hindi sila automatic. ako 13 years na but i always have to initiate it. every 2 years i ask kung eligible ako for anything. i don't know how they determine it kasi minsan iba iba. not necessarily the same as their new plan application offerings. though pag iphone its the same. i don't know lang pag bb.

[iamtsina]

^ rebate lang ang pwede makuha? I've been asking them kasi, parang walang discount sa phone.

[pixiedust]

^sakin both. i ask them kasi what if rebate or what if phone. before, puro rebate lang kinukuha ko. iba iba yung amount everytime. bale, walang set na amount. they have to compute pa. i don't know what their basis is. tapos later on, madalas i ask na about the phone lalo na if i'm eyeing a certain phone. minsan may free pa din. pero ask them pa din kasi baka pwede naman yung gusto mo pero discounted lang and not free. keep in mind, hindi sila consistent. so if you can, ask mo ulit. dati kasi yung sa rebate ko, pinacompute ko. tapos after about a week, nung nakapagdecide na ko to get the rebate, pag sabi sakin, iba nanaman yung amount.

[iamtsina]

^ naiinis ako. hindi pala pwede na rebate and phone? ano sense kung phone kukunin ko? it's just like getting a new line. grr. gusto ko pa naman mag-upgrade ng plan for the phone. tsk.

[pixiedust]

^hindi nga. you can only avail of one loyalty reward.
i uess the advantage nung new phone reward over new line is you get to keep your number. di ka na kailangan magpalit.

[fibia]

Globe  called me  today offering the iphone 4s  and telling me i am qualified (does this mean  approved) for the retention program  and that i can get the iphone 4s  The 16gb white model.   Its at 25100 cash out plus p999/mo unlimited surfing. They invited me to the launch on dec16 i can get it na daw that day.  Sabi nya lang i need to pay my unpaid dues before the 16th eh may pending rebate pa ako na nasa 3k from them. He will call me again tomorrow  to confirm kasi hindi ko sya sinagot kung iaavail ko yung retention. 

Then today a few hours after, smart called me inviting me to the iphone 4s launch party on dec 15.  Yes its thursday the party is at dec 15  10pm-4am. The rep has no idea on pricing but said if i prefer to pay in credit card i can get the unit  on the event itself. If cash then i can get it in any smart wireless center but date is unknown.


Question is, which one should i get?

[pixiedust]

^if you're on globe and you want to stick with the globe. edi globe nalang. pa di ka naman happy with globe, then you might want to give smart a try.

[pixiedust]

^^btw, ok yung 999/mo with unlimited surfing ah. you get to maximize the use of the phone. yung sakin kasi is the old plan 999 with free 9 hours surfing lang. if i go ever the 9 hours, per kb na ang charge. though, next year pa ang end ng contract ko so i won't avail of the new iphone muna.

[swiTsuplada]

I hate their customer service now! Dati sa Smart lang ako naiinis ngayon pati Globe-- they don't fulfill their promise na they will call me back for my bill dispute. For 2 months puro tatawagan na lang daw ako ng kung sino daw 'yung gumawa ng report. Araw-araw akong naghintay sa wala. Billing investigation ang request ko. My bill shoot up to 50+T and nakakatawa lang wala nga akong service as in "No Service" 'yung phone 'ko for a week (I stayed in US for 3 weeks) tapos now they're billing me 60T which is double of my actual consumption (I'm very bill conscious and I check my bill always thru the IVR).

After a month of consistently checking thru their hotline na nasa 32T lang amount due ko, dumating 'yung bill amounting to 54T. Nakakaloko lang! Me mga internet service pa na chinarge sa 'kin na 'kung tutuusin, naka-off lahat ng settings 'ko. Sabi 'ko nga sa kanila hindi ito ang first time na nag-roaming ako kaya alam ko paano ko siya gagamitin ng tama at alam ko ang consumption ko. Grabe, one of my officemate also complained na chinarge din siya for internet na 'di nya ginamit. How can their system be unreliable pagkatapos ng kung ano-anong system upgrade na ginagawa nila? Crap.

[runningmom]

Isa lang masasabi ko sa Globe, super pangit ng Customer Service nila! yun lang..

[brattinella]

^naku wag kayo umasa sa CS nila... much better if you go directly sa globe center... mas nasasagot nila nga tanong/problema mo... though minsan mahaba ang pila (depends on the branch) 

[swiTsuplada]

Korek ka dyan sis. Kaso naku sis, alam mo ba na 'yan ang una 'kong ginawa last Sept. Tapos every other week pila ako ng pila para lang mag-follow-up ng status kaya promise sila ng promise ng call back. Hanggang sa today naisip ko silang tawagan. Nakakaloko lang 'yung CSR lecture'an ba 'ko na TMobile daw nagcharge nung minutes 'ko. Hindi naman ako first timer na gumamit ng roaming kaya alam 'kong carrier lang sa US 'yun and still naka-ride pa din sa system nila ang usages ko. I asked her in return, kung talagang reliable ang system nyo bakit andaming me complaints sa billing nyo lately? At bakit 2 mos. ng napako ang pangako nyong tatawagan ako? Highblood lang di ba?

[pixiedust]

^^true that! ako talaga, i don't bother calling their hotline unless wala na talagang time to go to a business center. though in fairness to globe lately, hindi na ko nagkakaproblem sa kanila. late lang dumadating yung billing ko talaga. kaya nagkukusa nalang ako maginquire pag nataon na di mahaba ang pila.