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Further a recent network review, SEAIR has made a decision to suspend your chosen route. Your flight booked under reservation XXXXX, has been cancelled. We apologise for any disruption caused to your travel plans. A full refund for your flight(s) to the original form of payment will be completed within 20 working days. If you booked via a third party or travel agent, your refund may be processed through them.What I did was I called their customer hotline, nakakainis lang kasi for the 3rd time na tumawag ako sa customer service nila ang rude ng mga nakakausap ko, there's this guy na ang bastos talaga kausap. I asked if they can just change our flight from Clark to Hongkong so sad kasi it is not possible daw kasi ibang destination daw yun...
2hrs before the flight ata sis saka ka lang pwede mag check in eh, super aga para sa 3rd batch nyo kung pupunta na sila ng 11am don..pwede sabay sila magpunta pero pasyal muna sila..
^Or you can do an online check-in for all the passengers. There is a dedicated counter for web check-in (all flights) when you get to the airport.