Zestair

[vanj19]

^ah ok sis ganun pala.  kasi ang tingin ko naman parang napag iinitan lang, kasi ang cebupac magkasunod may trouble but hindi naman naging ganyan ang action ng CAAP.  We have a travel agency, and iba ang lakas ng sales namin ngayon sa Zest nag start yan nung nag merge sila with Airasia.  Customers were really satisfied and nagpapabook ulit, zestair parin ang gusto.  early this year kasi ang malakas Airphil nung medyo nag taas na sila ng rate balik Cebupac customers, now na maganda ang Zest, kung available sa Zest, yan na ang pinipili ng passengers namin...

eto statement nakita ko sa zest website:
16 August 2013

PRESS STATEMENT OF ZEST AIR MANAGEMENT
In response to the order of suspension from CAAP, we are surprised that this was issued without giving us an opportunity to properly respond to their issues raised. The management of ZestAir have been in full cooperation with CAAP in ensuring that the maintenance programs and policies of ZestAir are in place. All findings in CAAP’s letter have already been appropriately addressed and we believe that they do not merit suspension and grounding of our operations.
We wish to highlight and reiterate that all eleven (11) aircrafts are safe and airworthy. We will never risk the safety of our passengers. The reason why management in the past weeks have decided to voluntarily stop our aircraft from flying is to proactively ensure that any issues discovered, are rectified or properly addressed before we use the aircraft for commercial operations.
With due respect to CAAP, our reports on how we addressed the incident in Kalibo reflected this and is confirmed by CAAP inspectors that no maintenance procedural lapses were committed and that the aircraft concerned is not subject to any technical problems. The incident in Tagbilaran would have been addressed sooner had we not been required to have the maintenance rectification inspected by CAAP personnel. It is unfortunate that Tagbilaran airport has only one runway and ramp, and this is the reason why the incident snowballed to have affected so many passengers.
Our accountable manager is Ambassador Alfredo M. Yao who is the President and Chief Executive Officer of Zest Air
In addition, all our mechanics have valid licenses to perform their jobs despite CAAP’s concern where one of our mechanics did not possess the license physically on him but was stored within the work area. Furthermore, none of our pilots or crew are exceeding their duty time limitations.
ZestAir will be submitting a copy of the comprehensive improvement program that is currently being implemented in ZestAir to provide our passengers an improved experience, product and services. We have been investing significantly in our operations and fleet to further raise the standards of excellence across all aspects of personnel, parts, and maintenance/technical services.



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[u8mypinkcookies]

Sana naman okay na sila, naka-book pa naman kami ng flight pero sa summer 2014 pa. Pero kahit na, nakaka-worry din.

[Scubadoobidoo]

A friend of ours are really close with the owners of Zest air and according to them totoo daw ang charges ng CAAP. Thats why they dont take Zest air daw kasi not safe. Your life is not on promo naman daw kaya not worth it

[hakunamatata]

Super badtrip with Zestair...4hours delayed ang flight namin, they did not even offered refreshment para sa aming 4am palang nasa airport na waiting for 7am na flight. Ang sabi ng grounds personnel nila manggagaling pa ng cagayan de oro yung plane. E from Cagayan de Oro to Manila thats almost 2 hours na travel at magpapahinga lang ang plane ng 15 mins. larga na agad. pagod masyado ang plane nila. bugbog na bugbog ang mga planes nila. lagari lang. Nasira ang tour namin dahil sa kanila. at the same scenario ang nangyare pabalik kami ng manila almost 2 hours delayed ang flight kasi manggagaling pa ng china yung plane...so from China arrival sa manila then fly again sa puerto princesa para sa last flight. kawawa naman ang engine ng planes nila. kaya pag hinto amoy na amoy mo yung singaw ng makina na parang sunog at yung tunog ng aircraft nila iba sa tunog ng PAL at Cebupac, pagod na pagod ang makina.

Ang masama pa dun pinalakad nila kami sa dinadaanan mismo ng airplanes, walang sumundo na bus para ihatid kami sa arrival section ng Airport. Nilakad namin ang madilim at delikadong daan. Kitang kita mo kung gaano sila ka safe sakyan...kaya never ever again na makakaulit sa kanila. Sakit sa ulo. Total mess...

[lenierose928]

Medyo nakakadala magbook ng ticket sa zest air/air asia They cancelled our flight and moved to the next flight which is 2 hours delayed from the original schedule without any text or email notification. Buti nalang tumitingin ako sa website mismo, so dun ko lang nakita ang changes. Nung tinawagan ko un customer service and asked for any other alternative since hindi namin maaabutan ang only boat na paalis ng caticlan to carabao island, wala silang binagay na option. Kailangan mu sumunod sa bagong schedule nila na ibinigay sayo. Hindi din daw pwede irefund. We opted na to go nalang, we have just wasted our ticket kesa mabad trip pa ng todo!

[hakunamatata]

dapat lahat tayong may issue kay zestair isumbong at icomplaint natin sila sa CAB, DOTC at DTI dahil hindi natin deserve yung treatment na ginagawa sa atin, at hindi din karapat dapat yung ginagawa nila. At kung iisipin natin ang ating kapakanan dapat lang na matuto sila ng leksyon nila. Nag file na ako ng complaint sa CAB at DOTC. Nagsumbong din ako sa friend ko na taga CAAP.

[jenny_syngkit]

Ako din inis with the delayed flights pero parang too harsh
yung suspension na ginawa dahil sa mga sinabi na reasons sa news. Kung yung
Cebu Pac na nag crash yung plane, wala namang suspension na nangyari.

As for safety, wala naman akong naging problem with previous flights with them. Take off and landing
were both ok. If hindi safe and plane, hindi naman siguro papayag yung pilot and the
FAs na sumakay. Hindi enough and sweldo nila para sa literally buwis buhay na trabaho.

[simply_aj]

Mejo kinakabahan ako sa flight namen sa dec sana naman hindi ma delay