Zestair

[bubblegumbabyy]

Got my cc refund after 1 1/2 month.. I only called cs once and didnt follow up na it just appeared in my statement na refunded na. Thank God ddint take too long, will not book with zest air again ever.

[lakwatsa]

^^OMG sis super hassle na yan ha! magkano ba yun refund na makukuha mo? parang di na katanggap tanggap sa stress na inaabot mo sa kanila. grrr  natry mo na ba punta sa mismong ticketing office?


^naku sis buti parehas tayo mabilis lang naprocess. yun akin 1 month naman.

[SOFIEMAE]

buti nga kayo sis, subject for refund yung tickets ninyo e sa amin hindi pwede kahit na amounting to 5K plus kasi promo tickets daw, kaya no choice kundi ituloy ang travel sa oct 

[ysmem]

Hi mga sis...
Good thing i came to this thread
i will be travellling to Malaysia with my family via CB & change of plan kaya we decided to go to Penang directly from KL. Suggest sa akin mag plane na lang daw kami than taking a bus to Penang via air asia kaso laging error lumalabas sa site nila for booking kaya alternatively we'll use jetstar na lang, eh kaso karamihan nang nababasa ko puro negative feedbacks

[ysmem]

ooops sorry zestair pala not jetstar

[Misis_Maku]

^^OMG sis super hassle na yan ha! magkano ba yun refund na makukuha mo? parang di na katanggap tanggap sa stress na inaabot mo sa kanila. grrr  natry mo na ba punta sa mismong ticketing office?

Nasa 3.5K sis, sayang din yun.
Buti ka pa nakuha mo agad. Ako naman kasi based abroad kase ako for the past few months kaya kuripot ako tumawag. Kapag naman mapapagtripan ko tumawag napakatagal ng waiting time minsan naman e, di ko ma-reach ang number.

Recently, nitong uwi ko sa Pinas naka-connect naman ako kaso same pa din answer nila at na-badtrip pa ako sa unprofessional na customer service agent. 

[dork]

Any other reviews for their Manila-Seoul flights? May na-cancel na ba na flight pa-Seoul? Hehe. Based kasi sa mga nabasa ko from the previous pages, okay naman ang Manila-Seoul flights nila. Pero I'm looking for more reviews. Ang daming bad reviews, though mostly domestic flights... Nakakatakot magpa-book tuloy. I'm thinking baka naman mag-improve na kasi under na sila ng Air Asia.

Thanks!

[roseydosey]

Any good reviews here?

[cloudzy_09]

Nag zest air din kami dati hindi na ako uulit kasi yung mga tao nila parang hindi well trained from pilot to manager my god hussle sila hayyyyy naku.

[Ma.Jewel_1987]

Bat kaya ganun mga sis, hindi ako makapagview ng rates nila online?

As for my experience naman, mas madalas kasi ako magzest air lalo pag mag isa lang ako kasi hindi nakakalito sa Terminal nila haha, so far okay naman sila for me. Minsan nauusod ang oras ng flights, usually kasi mas maaga yung kinukuha ko like 4am kasi yun ang mura then mauusod sya ng 7am, when the actual price for that flight is actually double of what I payed, kaya happiness. Twice na syang ng yari sakin 

[Scubadoobidoo]

I always fly Zest air coming from Kalibo. Pag papunta boracay i take 2Go ferry then pauwi palagi zest air kasi mura. During my last 3 trips to boracay on July, the first 2 return trips on zest air halata mo sobra na low cost carrier talaga but on this last trip (Aug 6) i was pleasantly surprised to see iba na uniform nila...same as Air asia na pati the inflight magazine is Air asia narin. And medjo may konteng improvement na sa service. 

[littlemisschievous]

Is it advisable or necessary to purchase travel insurance for domestic flights?

[Scubadoobidoo]

No. Waste of money 

[CityHunter]

How weird.  Hindi ba mandatory iyan na lahat ng pasahero may insurance?  Noticed that even in buses na biyaheng probinsya.

Anyhow, read sa newspaper na may change of leadership ang Zestair and they are upping the standards to conform sa standards set by the new leadership so may mga delays ang flights. 

[Scubadoobidoo]

Actually Zest air is well known for cancelling their flights pag konte lang pasahero. Pero now that Air Asia operates them expect some positive changes. During my last flight mas attentive ang mga FA compared to my earlier 2 flights from Kalibo

[maldita08]

http://www.interaksyon.com/business/68758/govt-suspends-zest-airs-permit-to-fly

mga sis paano na ang flight natin?

actually sa air asia kami nagbook pero ang ticket namin is zest air..next week na flight namin bakit ngayon pa nasuspend???

[Miss Charcoal]

Nakita ko lang sa PAL FB page:

PAL ADVISORY

Philippine Airlines and PAL Express will be providing special flights for the affected Zest Air passengers following the Civil Aviation Authority of the Philippines' suspension of the Air Operator's Certificate of Zest Air due to safety standards.

PAL is mounting a special flight to Davao departing NAIA 2 at 830pm.

Palex is going to operate a special flight for affected zest air passengers as follows:

2P Flight 5821 MNL-DVO
Departure 830pm
Arrival Davao 1020pm

2P Flight 5822 DVO-MNL
Departure 2250pm
Arrival Manila 0030H

Departure is at terminal 2

[pinky_twinkee]

Zest Airways flights on August 17-19, 2013 will be cancelled due to a regulatory order. Affected guests holding bookings for flights on these dates will be offered a full refund.

We are working closely with the regulatory authorities to rectify the situation and we sincerely apologize for any inconveniences caused.

For further assistance, affected passengers are advised to call +632.7422742.

c/o: Zestair Fanpage

[vanj19]

ano kaya naging problem?  tingin ko lang baka nagkaproblem sa merger nila ng airasia.
sayang super mura pa naman ng airasia ngayon

[mama squeak!]

^Nothing to do with their Air Asia merger. Marami na kasing violation ang Zest Air mismo with the rules and standards ng Phil. Civil Aviation Regulations (PCAR).