Author Topic: the hp/compaq thread (Read 96504 times)

ms.rain · « **Reply #200 on:** May 24, 2009, 12:18:19 am »

btw, mga mga batteries nirerecall, nasa inquirer the other day. check nyo kung pasok laptop nyo or what.

pink · « **Reply #201 on:** May 24, 2009, 12:52:21 am »

^ms.rain, i agree with your complaints on hp customer service kasi naexperience ko na rin yan 1mo. after i bought my laptop from the hp store mismo. yung mga indianong nagrereply sa email support useless. yung tech support din dun sa hp store na pinagbilhan ko mas lalong useless. pinagsabihan ba naman akong dalhin sa ibang authorized hp service center yung laptop ko...

yeyel20 · « **Reply #202 on:** May 24, 2009, 07:13:30 pm »

ay ano ba yan? na discourage naman ako bumili ng hp mini2140 or compaq cq20. thanks for the feedback

ms.rain · « **Reply #203 on:** May 27, 2009, 10:44:21 am »

^^kainis noh? we feel so helpless. parang, ano to, kelangan ba magreklamo sa DTI? pero wala naman kami ganun kadaming oras at patience to go through the process. hay! guess what, nung pick up namin laptop kahapon, pinag-antay kami ng more than 2 hours dahil sira ang swiper ng credit card raw nila. dios mio! eh max withdrawal ng ATM 20k lang per day, so hindi rin pwede. they won't accept personal checks also. kakaasar. 9:30am yun, hindi ko alam bakit 11:30am na chaka may lumabas na manager and nag-suggest makigamit ng telephone line sa guard sa labas para ma-swipe na ang credit card. goodness! btw, may isang andun kahapon, HP mini note nya ang nagkaproblem. im pretty sure within warranty pa rin yun, but then hassle pa rin!

pink · « **Reply #204 on:** May 27, 2009, 10:57:46 am »

^in fairness dun sa isang authorized service center na pinagdalhan ko ok ang service. i didn't pay a single cent. nagtext pa sila sa akin nung ok na...

ampere · « **Reply #205 on:** May 27, 2009, 09:12:12 pm »

^^pati yung service center nila sa Baguio sis accomodating sila di ko na kinailangan na mag-follow up sila na ang tumawag sa akin at wala din akong binayaran

pink · « **Reply #206 on:** May 27, 2009, 10:45:53 pm »

^authorized service center or sa hp mismo? kasi kung sa hp, swerte mo hehe... nagsisi nga ako kung bakit sa hp ko mismo binili yung laptop. dun na lang sana sa isang computer store na authorized service center din (where i had my lappy fixed).

ampere · « **Reply #207 on:** May 28, 2009, 08:36:41 pm »

^^support partner sila ng hp dito sa pilipinas sis pero nagrerepair din daw sila ng ibang brands

check this site for the list of their support partners here in the philippines HP Support Partners

yan siguro ang advantage ng HP madami silang support partners pero mas maganda sana kung ayusin nila ang gawa ng products nila

o baka kaya madami silang support center kasi alam nilang madaming deffect ang products nila

lucydiamond · « **Reply #208 on:** June 06, 2009, 06:34:15 pm »

hi ampere. I have read about your recent post and apparently i'm sharing the same issue

anyway, did hp said that this is a hardware issue? my problem just occurred this afternoon.. haay. ive had this only for 4months and I hate it cause i have to return in back. Anyway, did they changed the whole unit or just did something on the lcd? Did they reformat the whole system? I hope not.

ampere · « **Reply #209 on:** June 06, 2009, 10:20:42 pm »

^^sis it's a hardware problem they just replaced the lcd, i had my laptop only for 2 months when the problem occured..better take your laptop to the service center sis it's still under warranty i guess they wont charge you a single cent

lucydiamond · « **Reply #210 on:** June 07, 2009, 07:01:41 pm »

hi sis ampere, I'm thinking of sending it back to hp service center here at buendia. how long did the replacement took? i badly need my notebook since am working from home

and also, this heating problem just occured when i had this lcd thing. the heat usually goes upto 60degrees. scary na.. $:-\$ so right now your notebook has smooth performance? no lcd issues?

pink · « **Reply #211 on:** June 07, 2009, 07:24:20 pm »

^sis, 60 degrees is quite normal yata sa ganitong laptop. mine was scarier... ang normal niya before umaabot ng 70+ degrees power saver mode pa yan. if not on power saver mode, the highest i got was 96 or 97 degrees. malapit na talaga sa boiling point.

i was really alarmed so i had it checked along with my webcam problem. naging ok nung pinalitan both lcd and maintenance. my normal temp now is in the 60-65 degrees (non-airconditioned). less than 60 degrees kung nasa airconditioned room ako.

lucydiamond · « **Reply #212 on:** June 07, 2009, 07:58:33 pm »

hello sis pink. actually sakin ang temperature is 27-30 non aircon yun ha. not until magkaron ako ng problem with the lcd pati tong heat issues, nagstart na mag 40-60 so feeling ko ndi na normal.. $:-\$

ampere · « **Reply #213 on:** June 07, 2009, 08:05:19 pm »

@ sis lucydiamond it depends on the availability of the spare part for the lcd they said it would take 2-3 weeks i got lucky because they were able to acquire a replacement in 5 days i did not leave my laptop in the center i just brought it back there when they already have the lcd replacement

no problems encountered again so far, be sure to test your webcam and mic after the replacement

lucydiamond · « **Reply #214 on:** June 07, 2009, 08:47:07 pm »

oh alright good for you it only took 5days.. anyway did you also had this heat issues? i think you mentioned something related to mine.. right now i'm reaching 60degrees.. my normal is 27-30.. argh.

pink · « **Reply #215 on:** June 07, 2009, 09:23:44 pm »

^really? lucky you di mataas normal temp ng lappie mo. well, the tech did say depende din sa usage. pero nasa 48-<60 yung normal temp ko in an airconditioned room. taas pa rin compared nung sa'yo.

anyway, pinakamabili na replacement of parts sis eh 3 working days. ganyan sa akin before. pwede rin naman na temporary release. just try to ask. sa akin kasi i use my lappie for work din and i told them about it. after checking, di ba they'll request pa for the necessary part(s). balik muna sa akin lappie ko then they'll text/call me if nandyan na yung part(s) para balik ko din agad doon. i'll call them the next day for updates. if wala ng problems, i can get the unit asap na.

just try to ask about temporary release sa service center na pagdadalhan mo...

lucydiamond · « **Reply #216 on:** June 07, 2009, 09:30:30 pm »

thanks mga sis. i'll have to send it back by tues maybe.. then i'd surely ask for temporary release since i use this mainly for work.. kaka disappoint [textspeak!] ang hp since i switched to them i thought smooth na yung laptop. 5months pa [textspeak!] defective na agad parts.. tsk tsk..

am thinking of selling it na nga [textspeak!] after marepair.. kakadisappoint talaga..

xtine · « **Reply #217 on:** June 08, 2009, 07:55:23 pm »

^Right now, i'm so dying to have the Vivienne Tam Mini HP laptop. hehe. That's my next on my list.

http://www.itechnews.net/wp-content/uploads/2008/10/hp-vivienne-tam-edition-netbook.jpg

http://www.laptoppicker.com/archives/hp-mini-1000-vivienne-tam-laptop.jpg

pink · « **Reply #218 on:** June 08, 2009, 09:51:10 pm »

^haha. it's so nice noh... my sister wants one also.

crazychick · « **Reply #219 on:** June 20, 2009, 08:54:34 pm »

i have a problem with my laptop. ayaw na magbasa ng dvd/cd player. may alam ba kayo how to troubleshoot?

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Author Topic: the hp/compaq thread (Read 96504 times)

ms.rain

pink

yeyel20

ms.rain

pink

ampere

pink

ampere

lucydiamond

ampere

lucydiamond

pink

lucydiamond

ampere

lucydiamond

pink

lucydiamond

xtine

pink

crazychick

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