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^report mo na kagad ngayon sis, sabihin mo na mabagal ang speed, at least bago palang connection mo, aayusin nila kagad yan. wag ka na antay several days, para if ever may problema maayos na kagad, pag hindi pacancel mo subscription mo, especially kung kakabit pa lang ngayon, wala pang 1 week. hope this helps
^sis, stood firm na you don't have to pay for such services kung ganyan kabagal at tiyagain mo hanggang lock-in period, nananakot lang naman yang mga yan....sasabihin nila, it's a policy eh pano naman ang rights ng consumer? Mag-submit ka ng letter of complaint sa kanila wag yung pupunta ka at more on verbal lang.