bad service/ good service- fastfood or restaurant

[0calorie]

savory chicken! f@cK talaga! i called them yest. pm para ipadeliver tonight. di dumating! what a schm@k!!!

[amparoxoxo]

chili's morato. very consistent ang staff, napakafriendly and attentive.

friday's morato (halata ba kung saan tambay? ) friendly and funny ang mga waiters, lalo yung francis. game na game pati sa alaskahan. appetizing pati ang hitsura

WORST:
shakey's (guess where) morato! argh! hindi porque may party going one eh hindi na kami papansinin! pasalamat sila dalawang maton ang kasama kong kayang-kayang pumigil sa akin! ultimo tubig aabutin ata ng tatlong milenyo bago dumating! ang dumi pa ng flooring, haller!

[honeyblue]

ok lang ba hindi resto? music match, macapagal highway. grabe! umorder kami ng 5 beers tapos nagdala ng baso pero 2 lang! hello?! sana kung malamig yung beer e pero hindi. malamang kelangan ng glass with ice. tapos tumatawag kami sa service tapos walang sumasagot so nilabas nalang ng friend ko. guess what? nakikipagkwentuhan lang yung receptionist! grrr talaga.

[DrQuinn]

For me, kapag hindi magaling sa customer service ang resto bagsak sa akin..i should know because i work as csr too.

[joesashey_fabsugar]

robinson midtown, mexicali resto..badtrip [textspeak!]! i askd the management kng ok yun visa card nila, kc nka online dun,pgpasok mo plang sa resto online visa pede dw,  tapos after namin mg ordr ssbhin d dw pede yun visa card pa swipe kc offline na dw..tama ba namn yun?!!!! nkakainis [textspeak!]

[clueless]

establishment: Sbarro Festival Mall

date: yesterday, 28 Dec

verdict: thumbs up

incident:

my husband and i went to alabang for errands yesterday. after errands, we both wanted to do some shopping so we went to fesitval mall and decided to meet at sbarro at 630 for dinner.

i got caught up shopping so he got there first and was super hungry. eh he didn't have cash. he went ahead and ordered food for the 2 of us. when he got to the cashier, he asked if they accepted credit cards. no daw. so he said he'll stand on the side na lang muna until i get there so we can pay.

the manager said ok lang, go find a table na and eat. go back to the cashier na lang when we're ready to pay. when i got there, we paid.

sa dami ng tao na kumakain don (the place was full! and there was a long line pa), i'm quite sure they wouldn't have noticed it if we didn't pay and just left. but the manager was trusting and my husband was happy because he got to start eating while waiting for me kasi gutom na gutom na daw siya talaga.

[rachelt12]

all-time worst: UNA MAS (greenbelt!) :
had their buffet last dec 23, and the oysters were stale!!! so, i spent Christmas dealing with my food poisoning (had the worst diarrhea, was puking everything that i ate/drink, and i had fever!).

i wrote to them to complain, and a week after, no response from them. bad talaga!

[mommynimigz]

Worst: Super Bowl @ Festival Mall... i will not forget the date dahil anniv namin yun.... we've waited for almost an hour bago dumating yung order namin & to think na nauna kami sa iba na nabigyan agad nila ng orders....nakakainis talaga! namumutla na kami sa gutom & wala man lang "sorry sir/maam, etc..." Kung hinde pa sinabi ni hubby na ica-cancel na lang yung orders ayun seconds lang dumating na yung mga inorder namin...

Another worst: Uncle John's-Galleria.... siguro timing lang na hinde maganda yung service nung mga naka-duty....parang mga bingi kahit kumaway ka dinededma ka...kapag pinansin ka naman nakasimangot & padabog pa nilang sineserve yung pagkain...buti na lang pinigilan ako ng mga friends ko dahil papatulan ko talaga sila   

for restos that gives good service, we give good tips talaga kasi deserving naman...

[bzmom]

super bowl at rob manila ok naman service nila

[smash]

Thumbs up: Banana Leaf Asian Cafe in Rob Malate (Midtown Wing). The waiters are attentive and friendly. Service was fast. Our drinks were refilled without us having to ask the waiters to do so. Food was superb too. Had dinner in there earlier.

[joyssabel]

bad service: mongkok southmall - nauna pa i-served main course, keysa appetizer. 

[ebiko]

red ribbon - delta branch

12 pm, my friend personally ordered a cake, and to be delivered by 4 pm to a friend's office, supposed to be xmas  present niya, then may in-attached siyang letter, siya na din daw mismo ang nag-tape dun sa box ng cake, kasi nga yun ang sinabi ng crew na kumuha ng order niya ...

so, all the while, tiwala  na yung friend ko na okey na lahat yung cake na order nya ... then, pagdating ng 7 pm, may tumatawag sa kanyang crew ng red ribbon -- informing her na, yung nag-deliver ng cake, hindi nai-attach yung letter ... meaning hindi yung mismong box ang ginamit kundi ibang box –– then they were asking kung ide-deliver pa daw ba yung letter ... galit na galit yung friend ko, kasi very important sa kanya yung letter, tapos hindi naisama dun sa cake –– sa galit nga niya sabi niya dun sa manager –– para saan pa yung letter, e nauna na yung cake na pinadala na dapat magkasama yung dalawa, kaya nga kinuha ko yung services ninyo e, e paano kung siraan ko ang red ribbon dahil sa ganyang services ninyo ... –– d raw naka-imik yung manager

 

[-riarz-]

bad service: mongkok southmall - nauna pa i-served main course, keysa appetizer. 

^ Super agree!

MONGKOK SM SOUTHMALL: Their service sucks! BIG TIME!

Nagtry kami kumain dito, just for the sake of matry lang kung ok sila:

* I was with my husband & my parents. Yung waiter, ibinigay LAHAT ng 4 na MENU sa husband ko, instead of giving us one each.

* We all ordered Coke Light in Can. Pagdala sa mesa, sa area KO LAHAT inilapag. Hindi man lang dinistribute. Hindi pa agad nagbigay ng glass with ice.

* Yung beef tendon soup nila, hindi mainit yung soup.  Ang bilis magsebo.

* My husband ordered one sharksfin siomai for appetizer: it was served LAST.

* Kailangan yata nacchoke ka na bago ka bigyan ng water.

THUMBS UP for TEMPURA SM SOUTHMALL!

[keidee]

Tried Carlos Pizza in Tagaytay today. The Pizza was great, even their Onion Rings. Loved the Aioli sauce. I thought we didn't have anything to complain about the service because the waiters were very attentive and courteous. But when it was paying time... we were made to wait 20 minutes! A waiter approached me saying something about the phone line. I thought it was a connection problem (was paying using credit card) so I said I'd wait. When it was taking too long already I went to the cashier. She told me the phone line was being used - pointing to the girl at her back who was indeed on the phone. She asked me to just pay in cash. I got upset. I told her to tell the the girl to finish her call because I've been waiting for 20 minutes already. The girl was just in front of me. She was just making kwento on the phone! I was looking at her as I talked. She didn't seem to care. I think she heard me so she looked at me and I gave her a bad stare. She just turned her back. She finished the call and left. She didn't even apologize. When the waiter approached me to give the sales slip, i asked the waiter who that girl was, he said it was their manager! Tama ba naman yun? I told him to tell her never make her customers wait regardless the reason. Sayang. It was a good food experience tapos ruined by an incompetent manager. 

[trixie*tyra]

Yesterday - Teriyaki Boy in Promenade Greenhills.  Very good service.  But was disappointed - wala silang dessert 
Today - Gerry's Grill in Promenade Greenhills.  Great service...   They were the only restaurant on the 2nd level that was full...  As compared to their branch in Makati - who has such poor service rendered by the waiters, and a rat walking around sa beams nila 

[jamie_0117]

^^nangyari na din samin yan sa carlos pizza.

on bad service: pag tinatarayan nyo yung staff ng restau, di ba kayo natatakot, they might spit on your food?  totoo daw yun eh.

[-riarz-]

Happened last night.

THUMBS DOWN: DON HENRICO'S @ MOA

There was a sign on their door that they're on a dry run, so should we really expect for mistakes? Hmmm... In this case, I don't think so...

The food were served fast but I noticed that their servings really DECREASED in size. Yung 14 inch SEAFOOD pizza namin (requested for thin crust), naging parang 14 inch CHEESE PIZZA dahil sobrang konti ng toppings! Mas marami pang toppings ang Hawaiian Pizza, dapat pala yun na lang inorder ko, mas mura pa.

Still, their food was great so napatawad naman.

Ito ang badtrip: nung hinihingi ko na yung bill, sobrang tagal bago maibigay. Yung counter nasa bandang likod lang naman namin. Pagbigay samin hindi pa naibawas yung Senior Citizen discount to think na ibinigay agad ng mom ko yun nung nirequest namin yung bill.  So antay ulit kami. Nung dumating na ulit yung bill, chineck ko tapos binigay ko ang credit card ko.

After ilang minutes, sabi ko kay hubby, "BAKIT SOBRANG TAGAL? Sabay-sabay bang nag-bill out ang mga customers? Hindi naman." Badtrip ako kasi baka mamamaya naclone na yung CC ko... Kasi diba, uso yun ngayon. 

Tapos tumayo si hubby, sumilip sa may CASHIER, yun pala, YUNG BILL AT YUNG CREDIT CARD ko, NAKAPATONG LANG SA STACKS NG MENU NEAR THE CASHIER! Sa pwestong hindi napapansin ng cashier kasi nasa bandang right niya, kailangan lumakad pa siya papalapit sa area na yun. Ang super badtrip dun, ANG DAMING TAO. ANYONE CAN TAKE/STEAL MY CREDIT CARD WITHOUT ANYONE NOTICING IT. Ang badtrip na manager na kumuha ng bill at card ko, IPINATONG LANG DUN at hindi ibinigay mismo sa cashier.

Nasa dulo ako ng table, lumapit ako sa manager na NAKATAYO LANG malapit sa cashier. Pagkakita niya sakin, inabot nya yung bill at card ko at binigay agad sa cashier. SUSME, ANG DALI LANG NAMAN MAGSWIPE NG CARD at MAG-BILL OUT DIBA?! The manager asked me, "Ma'am sa inyo po ba itong card?"

Sabi ko, "OO. Ang tagal nyo ah."

Tapos umalis agad yung manager, hinayaan na yung cashier. Ni walang apology.

Siyempre walang tip.

[moodswinger]

Korean Village in Adriatico, Manila  2 thumbs up. Fave restaurant namin ni hubby.. aside from good food and great service, they give 2 rounds of appetizers. Pag andun pa yung favorite waitress namin, on the house pa yung dessert


Worst for me yung Oody's, Greenbelt.. di namin nakain ni hubby yung food. badtrip tlaga..

[honeyblue]

Pier One at San Miguel by the Bay (MOA). service sucks big time! di naman super puno ng tao. tapos beer lang order namin super tagal pa iserve. as in more 3x kami nagfollow-up. di ko alam kung may goldfish memory yung mga servers dahil hindi matandaan na kelangan nya magserve.

eto ang worse, we tried to give them a second chance. nung pumunta kami, hindi pa malinis yung table so tumatawag kami ng servers para linisin yung table ang para take yung orders namin. OMG! di ko alam kung malabo ang mata ng mga servers dahil parang nakita naman niya kami pero di pa din lumapit. umalis nalang kami and lumipat sa ibang establishment dun which was a very good decision.

[pingping]

Bad service we experienced is in chowking tapat ng baclaran church, tapos na kaming kumain ni hubby wala pa yung siopao na inorder namin, dumami na ang kumain at
nabigyan ng waiter but no sign of our siopao. Hindi na kami uulit dito. hindi rin
ok ang lugar in terms of cleanliness