BDO

[ms_ldr]

pls help.
ano ba ang swift code ng BDO gil puyat and puerto princesa branches?
is it all the same on different branches? or nagiiba depende sa branches?

[leelou]

^it's BNORPHMM. one swift code for all branches.

[cutesimplegirl]

Hi Guys,

Just Want to warn you not to Go to BDO Bonifacio Global City - University Parkway Branch. Worst BDO Branch. lagi nalang akong sinusungitan ng mga Teller nila doon everytime na nagdedeposit ako. Nakakainis. Ang babastos pa hinahagis nalang ang deposit slip. No manners at all. Mga Tellers Diyan wag kayong mayabang! Specially APPLE. sana makarating to sa management ng BDO ng matrain naman silang maging courteous sa customer nila. Hindi na ako pupunta sa Branch niyo EVER!! kaasar

[twelvth_goddess]

^You should talk to their Manager sis. Dapat hinde pinapalampas ang mga ganyang kabastusan.

I had a nice experience naman with BDO recently. All our accounts are with them and we've been their customer for several years na. Recently, I overlooked the balance on our checking account. There was a check bound to be drafted and I thought ok yung balance since lage naman sobra yung laman. So I did an online transfer from that checking account to our other joint account. Lo and behold, nagkulang ng P8 pesos yung balance and the check bounced. We were charged P2,600 which I discovered only 3 days after. I knew I was at fault din naman pero to be charged P2,600 just because nagkulang ng 8 pesos, kasobrahan naman yon. So my husband talked to the branch manager and the BM checked our cash flow etc. It turned out na P1,600 lang pala yung charge na galing sa kanila, the other thousand bucks is from the bank na nag-file ng check. So he said he'll try to request a reversal (ng 1600) from their Regional Manager pero he cant guarantee daw. In fairness, the following day pag check ko ng online account namin, na-reverse naman. The branch manager called my husband din to update, although naunahan ko malaman since I checked nga our online account. I'm just happy na they gave in to our request and they valued our good business with them

[em_cee]

I'm going to open a junior saver's account for my son next week para matuto sya mag-ipon.  We will deposit the angpao he got for his birthday.

[prettychestnut]

hi cutesimplegirl, saan banda yan sis, pasensya ka na ha, malaki ang bgc. hindi ko tanda ang university parkway. recently, i just opened passbook savings with atm sa may burgos circle. pag nasungitan ka sis, kausapin mo yung branch manager or branch head para mapagsabihan.

i work in a bank sis. technical analyst ako, head office. lahat mga empleyado, kahit anong posisyon dapat lagi mabait sa kausap, kind manner. mga ganun.

mas mahigpit pagdating sa teller, kasi frontline yan, kaharap mostly mga customers.
sa head office or backroom, bihira lang na madadaan ang customers.

saka wag kang mahiya lumapit or kausapin ang manager. maiintindihan nila concern mo para sa susunod, magbabago na rin pra rin sa branch nila.

[cloudzy_09]

I HATE BDO as in worst service sa lahat ng bank nakaka stress mag punta kaya close na namin account namin doon pero 2 weeks ago nag open ako atm dios ko terrible experience. Sa iba bank namin mula sa pag park, transact at pag alis namin super asikaso kami we dont que up pag mag huhulog or mag withdraw kami pag mag open kami account tinatawag lang namin and they always give us gift kahit small items lang and also offer coffe and juice sa BDO wala kahit ano service maramdaman my god its the worst bank talaga.

[cody23]

^ I think it varied from branch to branch rin, there are BDO banks I know which offer good services, then there are those who doesn't.

Personally I don't have BDO accounts as I'm satisfied with my current banks. Although if you wish you can always go for BDO Private Bank which offer good services from what I heard.

[cruxito]

i agree bakit kaya mga teller ng BDO kasusungit at kayayabang? [textspeak!] kaya ang problema nila sa buhay? ni hindi marunong ngumiti at pag may mga tanong ka (since curious ka) ni parang walang narinig yang mga yan... hindi ka pa nakakaalis ng teller booth magtatawag na ng ibang client... ( syempre baka pwede i-secure ko muna yung mga gamit ko before ako umalis ng counter di ba?).

[victorious]

Hindi naman siguro lahat, sa BDO Fairview, hindi sila ganoon. 

[cloudzy_09]

Why I dont like BDO
-Pag kukuha ka statement of account P150 sa ibang bank libre,
-atm transaction kahit bdo ka may bayad per transaction kahit bdo yung card mo.
-Pag mag open ka ng account hindi puwede maki usap na e follow up mo na lang yung iba requirement ni hindi ka nga bibigyan ng form to fill up.
- wala upuan pag mag de deposit ka
- they dont make you feel welcome
- na stress ako everytime nag pupunta ako sa bdo

[jelliebean28]

I SUPER HATE BDO.

I hate their one time password, tellers, charges on everything.

There was one time na nagwithdraw ako sa atm ng bank na mahaba ang pila because it was payday, tapos nung turn ko na magwithdraw, nacapture card ko, sobrang inis ko, so pumasok pa ako ng bank nila tinanong kung anong gagawin etc, sabi ng staff, hindi ko na raw pwedeng kuhanin yung card ko, and dapat ko padaw ipareplace yun sa branch ko which is napakalayo at magbabayad pa daw ako ng replacement fee and shempre maghihintay pa ng ilang days para makuha yung card, and WOW ha, talagang pagbabayarin pa ako sa over the counter withdrawal na gagawin to think na sila nakacause ng super inconvenience sakin, talagang irritable nako sa bank kahit pinagtitinginan ako sa pagsusungit ko sa NAPAKA UNFRIENDLY, UNACCOMODATING staff nila, nasabi ko yan dahil habang naglalabas ako ng sentiment ko sa charges nila, linya ko ata that time is, "kasalanan ko pa ba na nacapture card ko?!", and nasurprise ako sa sagot nya, isang tumataginting na "OPO"!!!! Good customer service ba yun? Nakakagulat lang! hahahaha....Ni pag waive ng withdrawal fee  or kung ano man lang para ma appease ako WALA!!!!Kahit manlang kind words WALA!!!! VERY POOR CUSTOMER SERVICE, MUKHANG PERA, AT NAPAKAPANGIT NG OFFICE talagang tatayo kapa para magdeposit, provincial to manila deposit may bayad din, puro payabang mga tellers, inookray ibang clients, hindi accomodating, hindi friendly people, I HATE EVERYTHING ABOUT BDO!!!!!!!!!!!!Sana hindi nalang ito ang bank ng company namin...

 Meron pa palang isang instance, nag cashout ako ng remittance from Xoom, fillout ng forms etc, so okay naman naencash ko naman ng maayos, and then nung hapon na, nagtext yung teller sakin, kung pwede daw ba ako bumalik ng branch meron daw akong di na-sign, eh ako panggabi so tulog ako ng umaga or hapon, hindi rin ako malapit sa bank na yun, so araw araw nya kong tinetext para pumunta dun, kung dinouble check nalang nya trabaho nya wala pa namang tao nung nagpunta ko eh di hindi sana sya hahabol habol, hanggang sa sya nalang pumunta sa house namin para ipapirma yung nakalimutan nyang ipasign. GRABE TALAGA. BDO SUCKS BIG TIME!!! Buti pa yung bank na pinagmamaintainan ko ng savings ko, super friendly staff, may upuan para sa mga naghihintay ng turn, computerized ang deposit no need to fillout forms, accomodating mga tao, mga customers and family ko from province dont need to pay for deposit fee to Manila.

Sorry mahaba.
BDO IS A FAILURE WHEN IT COMES TO CUSTOMER SATISFACTION!!! Pati mga UITF/Mutual Funds hindi alam ng mga staff eh. -0 out of 10 ang rate ko sakanila.

[cloudzy_09]

Pati mga rates ng bonds hindi nila alam kahit sa manager ka pa mag tanong siguro kasi kung sino sino na lang kinukuha nila dahil ang dami nila mag open ng branch at over work mga tao. Ako din I HATE BDO!

[px17]

^sis wala naman fee ang atm transaction sakin pag bdo to bdo. Tsaka nung nagopen ako ng accnt pumayag na to follow yung kulang ko na requirement.

Siguro depende lang talaga sa branch. 

[letters_to_cleo]

pangit talaga ang CS ng bdo, when i asked the teller to give me options [textspeak!] i terminated na my time deposit sa sobrang baba ng interest, ang sabi ba naman eh naku ma'am kahit po ang trust (fund deposits) mababa po ngayon. di man lang inalok ang uitf or ibang investment vehicles.   In contrast, ang bpi tellers sa branch where my mother banks, laging naguupdate at nagsasabi ng bagong offers nila. tssssk.

[gummy bear]

Ang hirap mag-apply ng credit card sa BDO kahit ang dami mo nang account sa kanila... Improve your customer service please...

[happie]

I must admit I get better treatment in other banks especially metrobank and rcbc. That's because we are valued clients in those banks. Giving out coffee is not normal in banks, sa rcbc and bank of commerce Lang yata yan. Kung lahat nlng Ng client nilang may milyones bibigyan Ng coffee or juice para na silang LV or Starbucks at sisikip at tatagal lalo mga transactions.

[px17]

^sis may tanong ako. Its my first time kasi. Someone from BDO head office called me up confirming if I want the shopmore cc. Dalawang beses na siya tumawag una sa house (that was before new year) kaso wala ako then the next call sa cell ko na last Friday. I said yes tapos cinonfirm niya details ko. Natatakot lang ako baka nascam or ano. Tinawagan ko naman yung branch ko sabi its legit.

Do they usually call nalang talaga for cc?

[cloudzy_09]

For BDO credit cards it helps kung lagi mo ginagamit yung SM advantage card mo pag nakikita nila malaki lagi transaction mo kahit wala ka account sa kanila sila mismo mag papadala ng credit card at tatawag sa iyo. Kasi kami lagi kami pinapadalhan ng credit card ng bdo kahit na wala kami account noon.

[happie]

^^ na experience ko yan with another bank pero I asked her questions first and sinasabihan ko that I'm not comfortable in giving out information through phone. I called up the branch where I usually deposit my money and confirmed na legit. Call bdo and confirm the number Nung tumawag Sayo.