All About Globe III

[FOURever]

natapat ako sa nice customer service. Kasi pinapalitan ko yung plan ko last december tapos di pala cinut yung previous plan ko kaya patong patong binabayaran ko..isang usap lang, dineactivate nya previous plan ko then binawasan yung bill ko in fairness, masaya ko sya kinausap di ko pinangunahan ng init ng ulo sa mistake ng dating nag ayos ng plan ko. Kaya siguro maganda rin trato sakin. Minsan give and take na lang rin.

Pero yung pila talaga sa center nila ayoko eh. Sobrang haba. Ang tagal per customer tapos dalawa o isa lang lagi yung bukas na counter. At may kasama pang daldalan.

Feel ko mas nag lalabas sila ng representatives sa mga online services saka sa hotlines.

[eeatrice]

^What do you mean sis? Kapag nag-unli ako, iba pa yung charge na yun? Hindi made-deduct sa 800 na consumable ko? How about share-a-load sis?

if you will avail unlimited promo/share-a-load, it will be charge on top of your plan, it will not be deducted in your consumables, so if you share-a-load worth 100.00 then when your bill came, you will pay your MSF+share-a-load 100.00

[fibia]

If u avail of unli sevice thats on top of your 1799.. Hindi nya ipapasok sa consumable mo yun

[ohcmon]

Call them and ask for reversal of interente charges in bill number so and so... Wait for a transaction ticket.  Should start with BADxxxxxxx bill adjustment meaning nun. I think they can reverse within 24 hrs. But in my case, i pay first then get rebate after. What i aslo do is iniipon ko ng bill rebate then request adjustment for say bill 60to65 .

Thank you sis! Can I do this even before ko makuha my bill?

[Nuna]

oh teka.. bakit mali yata pagkaintindi ko. dati pa bang ganito or ngayon lang to?

bakit yung cashout for unlisurf 1799 is 4,800. tapos yung cashout sa all consumable 1799 is 17,499?

[katiztic]

Hayy globe, bakit pinutulan mo ako eh hindi pa naman umaabot dun sa credit limit ko yung bill ko?? At bakit wala na akong natatanggap na bill via email? at bakit ang hirap tawagan ng CS mo? Puro mga "press" whatever number, wala ng option to talk to a customer service representative argggh

[brattinella]

^ i think they will suspend your services if you haven't paid in full your previous bill...

[Nuna]

Oh, M. Bakit ngayon ko lang ito nalaman? Haha all this time mali pala pagkakaintindi ko na basta plan 1799 eh 4,800 yung cashout. Hindi pala! Sabi ng csr kanina, 4800 nga daw sa unlisurf plan pero kapag all consumable 17,499 yung cashout. Bakit kasi hindi ako nagtatanong agad. Lol

[missgoodvibe]

Para namang hindi ko nagagamit yung 800 consumable ko sa 1799 unlisurf plan ko. Pero meron padin akong unbilled charges. Hindi naman ako nagsusubscribe sa kahit anong unlimited promo na pati hindi na ako nag-shashare-a-load. Hehe.

[whatswithjuly]

hi po. meron ba kayong info kelan mag-offer ang globe ng samsung galaxy note? maganda kasi offer ng smart pero globe prepaid kasi ko ever since. gusto ko mag-plan..ayoko naman sa smart.

[Nuna]

Globe broke my heart! They gave me a defective iphone 4s. Tapos sinoli ko naman agad 3 wala pa nga 3 days kung tutuusin. Hardware problem yung panic.plist tapos HINDI daw pwede ireplace! tapos ang yayabang pa ng mga nandon sa GBC batangas city!

[ava_camille]

^what I know sis may 7 days ka para kalikutin yan at kung may defect pwede pa isoli

[akireyhoj]

^meron akong friend iphone4 yung kanya, nasira din parang sa memory ata, binalik nya sa globe walang bayad. kasi if sa labas nya papagawa 12k daw bayad

[Nuna]

i just got it last friday afternoon. the problem occured last night. Brought the unit back to globe this morning. The CSR I talked to said irerepair. Yung problem ng unit was PANIC,PLIST hardware problem sya, nag aauto shut off yung iphone. green and yellow lines sa screen and kung ano ano codes lalabas sa screen. Obviously defective yung unit, and wala pang 7 days pero sabi agad nung girl irerepair. Ok sige, let's say SOP yung icheck muna. Pero di naman ako papayag na hindi nila irereplace diba. E gigil na gigil sya na impossible yung unit replacement. Yung nakausap ko iba iba sinasabi kesyo lahat ng globe units may 7 day replacement except for iphone. I asked her to write a report regarding my concern and my demand. But I have this feeling na di nya ginawa. She doesnt even want to give me her name. baka feel na nya na magccomplain ako. and oo, nagiisip ako ngayon pano ko sya irereklamo. nirerefuse nya requests ko and mukang tamad na tamad. 

[*mAtAhUm*]

Hello. Can we pay Globe Cellphone bills thru BPI online? thanks..

[brattinella]

^yes yes! enroll it in you account by adding it in your Bills Payment     or you may go to the nearest BPI along with your bill, and they will be the one adding it in your expressonline account

[katiztic]

Hello!

Question. Kunyari ipaputol ko yung postpaid plan ko for 1-2 months, pwede ba yun? Para yung babayaran ko eh yung 999 lang talaga ng plan ko? badtrip kasi, lomolobo yung bill ko to 1,700 a month. eh dalawa post paid lines ko, mas mura inaabot ko sa sun. kaya gusto ko subukan ipaputol yung globe.

sa december i will be free from globe! pag walang magandang offer for iPhone, parang ayaw ko na

[aNgelofThEMorning]

2 weeks na kong pabalik balik sa globe hinde pa rin ako makapag-apply....

[Nuna]

^ for postpaid sis? Bakit daw?

[aNgelofThEMorning]

yes sis...inaabutan lagi ako ng closing ng mall sa sobrang bagal ng sales nila...