All About Globe III

[coldsiren]

^^ impossible na walang manager dun kahit isa. when that happened to us, we insisted to talk to a manager. eventually the csr gave in to our request.

sana kasi makinig yung globe sa complaints ng customer. sana may nagmomonitor ng  comments/feedback ng customers sa forums para maimprove nila yung service nila. i swear every time i call them i end up getting mad because they're not helpful at all. 

[ava_camille]

3 years na kami Globe subscriber luckily wala pa kami nagiging problema sa kanila. Applied a new postpaid line the other day (this time under my name na) and yesterday approved na application ko Namimili na lang ako ng phone na kukunin ko. Tama ba sinabi ng CS sakin yesterday na kapag LINE lang walang lock up period? kapag may handset 24 months lock up

[shopwisegirl]

Sanay na ako sa mga mobile charges na yan sis. When u call csr make sure u get a transaction code requesting waiver of mobile charges. Hassle nga kang pero they grant rebates naman.

sis thanks sa tip.. i'll make sure to get the transaction code..

[coldsiren]

3 years na kami Globe subscriber luckily wala pa kami nagiging problema sa kanila. Applied a new postpaid line the other day (this time under my name na) and yesterday approved na application ko Namimili na lang ako ng phone na kukunin ko. Tama ba sinabi ng CS sakin yesterday na kapag LINE lang walang lock up period? kapag may handset 24 months lock up

yes tama yung sinabi nya na pag line lang walang lock up period.

[toocrazy]

Tama ba sinabi ng CS sakin yesterday na kapag LINE lang walang lock up period? kapag may handset 24 months lock up

yup. the free handset is being subsidized by the 24-month lock-up period.

[ava_camille]

@coldsiren & toocrazy Thanks girls alam niyo naman minsan ang mga CSR nila minsan magulo kausap

[Dacian]

first sim ko is globe.  pero ever since nagkaroon na ng unlimited calls ang suncellular, pang 2nd sim ko na lang ang globe.

[Nuna]

hi, if i apply for a postpaid plan online (and if they replied and say my application was approved) do i need to bring the requirements pa when i go to their store?

[fibia]

thanks sisses! sana sa ibang globe store nalang ako pumunta...sobrang

nahassle na kami dahil sa plan na to...susmi! until now wala pa rin signal ang

phone...& we got it on the 24th pa...haysssst!!! try calling their cust service,

wala kwenta...i asked for a mgr directly na talaga yesterday, at hinold ako

ng almost one hr! grabe talaga...i tried calling them again,  was told na

walang available manager..flexitime daw ang pasok ng manager nila...whaaat? kakagigil talaga! i even tried to do chat assistance sa site nila...at ayun, ginawan na ulit ng report...for the nth time na! dami ko na reference #.  Actually boyfie went to the same branch, ang sabi allow another 24hrs na [textspeak!]..pero still, walang nangyari... hay, sabi ng mga friends ko, [textspeak!] sa sobrang hassle na, palitan na daw ng prepaid sim, TY nalang daw ang phone...hahaha 

Wow naman kainis diba.  Naiimagine ko lang kung ako yan excited na ko gamitin yung unit pero d gumagana... 

[toocrazy]

sis _ilovepink_: new line ba to? pag sim transfer lang kasi dapat no more than 2-3 hours activated na. past experience ko one hour lang active na kaya nung umabot ng 24 hours yung microsim na walag signal suspicious na ako.

baka defective yung sim? ask them to replace it na. they replaced mine kasi hind nag-aactivate. kasi hindi talaga dapat more than 24 hours.

[ava_camille]

hi, if i apply for a postpaid plan online (and if they replied and say my application was approved) do i need to bring the requirements pa when i go to their store?

Sis I applied online din 2 days ago. The following day received an email from their ONLINE SALES re the requirements that I need to send via email din (scanned copy of my id's,proof of billing and financial documents) same day ko sinubmit requirements after 30 min may CS na tumawag  na sakin to confirm some details. then yesterday another CS called sa bahay to confirm the address lang after 2 hours may tumawag ulit para sabihin na approved na application ko. For delivery na dapat today yung Sim ko pero pina hold ko muna for next year. Parang 1 day lang application ko with Globe at na-approved naman agad.

I think pag online application for delivery lahat pati handset

[_ilovepink_]

hay! at last may signal na ang phone... after 5days of waiting... sis toocrazy  its a new line...

[toocrazy]

^ah that's probably why it took a while.

[midnight]

Hi i have a question for globe prepaid users, meron bang promo code ang Globe na parang unlimited FB, Viber and/or YM... something like BB Social for 30 days for blackberry users? If none, anong network pwede ko gamitin na may unlimited online chat? Madalang wifi sa area namin eh. Thanks, hope someone can answer this for me.

[Nuna]

Sis I applied online din 2 days ago. The following day received an email from their ONLINE SALES re the requirements that I need to send via email din (scanned copy of my id's,proof of billing and financial documents) same day ko sinubmit requirements after 30 min may CS na tumawag  na sakin to confirm some details. then yesterday another CS called sa bahay to confirm the address lang after 2 hours may tumawag ulit para sabihin na approved na application ko. For delivery na dapat today yung Sim ko pero pina hold ko muna for next year. Parang 1 day lang application ko with Globe at na-approved naman agad.

I think pag online application for delivery lahat pati handset

wow, that's fast! i haven't submitted the requirements kase yung mga proof of billing ko are all still under my maiden name. eh gusto ko sana naman married name na magamit ko. dko pa naiready yung requirements.. bigla lang kasi ako napagusto kahapon.  naengganyo ako sa unlisurf combo.

i didn't know na dinideliver pala yun kapag online application? kala ko they'd just call para ipickup. bilis nung sayo no? naexcite naman ako!

[ava_camille]

^ Yes is ganun kabilis hindi ko pa pina di-deliver since i want to customize my number sana nag-iisip pa ako

[u8mypinkcookies]

i'm currently on a postpaid plan with globe for my iphone.. is it sulit to add P999 monthly for the unlimited mobile browsing? I used to rely on wifi before since kahit san naman may wifi na but then minsan hirap pa rin maka-connect sa wifi spots so gusto ko na sana mag-unli browsing with Globe para less hassle

any feedback? i asked them kasi pwede daw yung P999 (supersurf ata for 30 days) on top of my current monthly plan e

[brattinella]

^sis yung "unlimited" mobile browsing nila... actually yung mga "unlimited" services nila ay may "fair usage policy"...

may limit na 1G/day bandwidth capacity... if browsing lang naman & social networking sites... ok na siguro yun...

[eeatrice]

^^sis sa akin super sulit iyong unli mobile browsing (unli data plan), wala kasi kami wifi sa bahay so nasusulit ko talaga iyong mobile browsing ko
about the fair usage policy, ok lang naman kasi i dont download a lot naman, applicable lang ito sa mga heavy magdownload kasi nga may limit na 1GB per day.

[Nuna]

^^ oh, so may limit pala yung unlimited browsing nila na yon? naku.

^^^eto rin yung gumugulo sa isip ko e (naks, ang drama) kase may wifi naman kami sa bahay. Pero gusto ko rin sana yung unlisurf na yan ng globe. Minsan kasi mahirap din yung nasa labas tas walang connection. Lalo ako, yung hubby ko nasa barko. minsan di nakakatawag sa fone pero nakaka online sya. ang lungkot ko kapag nagonline sya tas ako nasa labas at di makpag online basta..

Matanong ko lang, nagagamit naman ba skype, facetime etc kapag sa globe 3g? some says nagwowork naman ang skype sa unlisurf pero nagddrop every 20 seconds or 3 minutes. or worst, sobrang bagal na di na rin magamit ng maayos.