Almost everyone has committed an e-mail blunder at least once: forwarding a message to someone who wasn’t suppose to be copied, forgetting to attach files promised in the e-mail text, quoting a lengthy e-mail just to affix a one-line comment to the end—the list goes on and on.
Since e-mail is part and parcel of our daily work and personal lives, it pays to know what proper e-mail behavior is, so you can avoid embarrassing gaffes in the first place. Here are eight rules of e-mail etiquette to keep in mind:
On E-mail Content
Write out your sentences. Text speak, or TXTSPK, evolved for SMS messaging, a technology in which space is a premium and longer messages cost more money. Don’t make the mistake of treating e-mail like you do your text messages. Spell out your words and flesh out your sentences. If you need to use abbreviations, stick to common ones like “BTW,” “OMG,” and “LOL,” and make sure to use these sparingly and in casual e-mails only. Text or L33T speak not only makes you look less competent and professional, but will give your recipients a harder time understanding your message.


Recent Comments
E-mail etiquette: Eight tips for writing better e-mails
Good thing i read this before I sent the...
by krismotinezo, Feb 2, 2010, 11:13 amE-mail etiquette: Eight tips for writing better e-mails
this is a must read for everyone. even i...
by lali, Feb 1, 2010, 7:33 pmE-mail etiquette: Eight tips for writing better e-mails
guilty! guilty! guilty me!...
by beck19, Feb 1, 2010, 6:17 pm