If there is one thing that ails every parent, yan yung pag may umapi sa anak natin and worse... nasugatan pa.
My son had an incident in the school bus (nagtulakan then kinagat ng isang kid yung anak ko). Ayaw kasi ng anak ko ng rough play. But, since pinilit ng other kid, kaya nagkasakitan. My son was in preschool then. I was fuming mad, seeing na may sugat sa mukha yung anak ko. So, I wrote a written letter addressed to the School Bus operator, School Adviser and School Principal.
I really admired what the advised did. I can see that she was very alarmed and even told me that it is also the school's responsibility kahit sa school bus since the school bus operator must adhere to the strict guidelines of the safety of the students to and from the school. They took action right away and reported the incident. The adviser called the mom of the kid and it also affected his conduct grade.
After the incident, the kid and myson were separated from the seating of the school bus because inaway ko ang conductor at sinabihan ko na "kapag umuwi ng may sugat ulit ang anak ko sa school bus na siya ang nagbabantay. Sisisguraduhin kong mawawalan siya ng trabaho dahil hindi niya inaayos ang trabaho niya." (Sorry, I was really mad that time and I didn't care).
Nice naman, that the kid and my son are close friends now and looks after each other pa.

Maybe, what made me more "kampante" is that the school where my son is enrolled is very strict in terms of BULLYING. A week ago, a classmate of my son intentionally pulled the chair off my son so he fell on the floor. The kid was laughing at my son and the other kids saw it.
Since I pick up my kids from school, the teacher talked with me and said in this manner "Mrs ____, I just want to apologize because a classmate of [my son] intentionally pulled his chair so he fell on the floor. I just want to assure you, ma'am that I am personally going to report the incident because we don't allow such behavior. I just want to assure you, ma'am that we brought your son to the clinic right away and put Ice on his leg. I am really sorry, ma'am I should have been more careful in looking after them. But, I will make sure that this will be recorded and the other classmate's parents will be called in. I will give you a written report, ma'am and will make sure [my son's name] and the other boy will seat far from each other."
With this, I was already relieved. I asked my son, how he is. He said, he was not really hurt but he just doesn't like what the other kid did. So, I didn't bother anymore. No incident happened anymore, so I did not reacted much na.
I think, we as parents should react if the school ignores our sentiments that our kids are hurt. If the issue was not addressed, then I don't think it isn't wrong to react and elaborate on the incident. Just so, the school knows that we are very very concerned and we are keeping an eye on our children so they should address the issue and not just ignore it. The worst that a teacher/school should say is "Wala naman po" or "Normal play lang po yun".
What I learned when looking for a school is to ask the school before I enrol them:
1) What is the method of teaching (eclectic, DAP, traditional)
2) What is the teaching experience of the teacher (school she graduated)?
3) Usual, Payment terms (Tuition Fees)
4) IMPORTANT: WHAT/HOW do you handle bullies? They should give a situation.
THere is a DEPed ruling already in place re BULLYING. So, if the school fails to adhere to this, you can bring them to court:
http://thepoc.net/commentaries/16250-deped-policy-to-protect-children-from-bullying.html