NAIA voted worst airport in Asia, ranks 5th in world

[i_miss_sleep]

Just sharing my recent ordeal with NAIA 1. Medyo na-late kami sa pagpunta sa carousel where our baggages were taken. And just as 'expected' (cause it happened to us last time!), nawawala ang 2 baggages namin. We had to go through paper work para ilagay ang details ng bag and kung saan 'ishi-ship'. Pagdating namin sa bahay, we got a phone call na natagpuan na raw ang bags namin and it was 'mistakenly' taken by someone daw. At dahil sa ganun yung reason, hindi daw nila malaman kung kanino icha-charge ang shipping! So in other words, bumalik daw kami and i-claim. Hellooo...napaka-unique kaya ng luggage ko para mapagkamalan na sa kanya yun! Sobrang coincidence naman na merong pasahero ng same airline (Hawaiian airlines) na kapareho ng bagahe ko?!

We went there and asked for an explanation kung bakit nawala ang bags namin in the first place. Kase daw, merong flight papuntang Bicol and natangay yung bags namin. Hellloooo....sabi noong una merong kumuhang iba at binalik lang kaya nga di nila ma-handle yung shipping and claiming it's not their fault. Tapos ngayon, yung baggage handlers pala ang may kasalanan. Sobrang abala talaga for us. Imagine, di pa kami nakaka-settle sa bahay eh bumalik agad kami sa airport.

And of course, merong nawala! The big bag of chocolates na nasa front side ng baggage ko ang natangay.

Hay! Pang-welcome to the Philippines talaga!

[glendale]

talaga namang poor service ang NAIA. dami pa manloloko. truly the worst airport i've ever seen 

[jhandee]

I agree!worst talaga pati security....nung dumating yung ate ko from canada...we were walking papunta na sa carpark...from the arrival area....nung malapit na kami sa car...may lumapit na babae and kinausap yung ate ko and sabi nya "ate baka pwede makahingi ng kahit ano sayo" then my sister politely replied na "sorry po kasi wala akong cash and wala pa ang mga baggage ko" nagulat kami kasi biglang sinabi nung babae "Galing kang abroad wala kang pera" sa sobrang highblood ng nanay ko eh nasigawan at sinabihan ng nanay ko na hindi sila obligasyon ng ate ko...tapos umalis yung babae ...yung mga guards nakatingin lang...halata namang hindi taga airport yung babae ...parang dun nakatira sa slum area malapit sa airport...imagine nakakapasok sila dun...dapat secured din ang area na yun...tapos ang arrival area sobrang dumi...parang pang terminal ng bus byaheng probinsya ang CR ...kung bagong dating ka at first time mo sa pinas at dun ka bumaba sa NAIA 1 ..maiisip mo kung sa Somalia ka ba bumaba or sang lupalop ng mundo...

[klengmorales]

Nakakahiya nga yung mga reviews. but of course, [textspeak!] mga NAIA employees ay walang pakialam diba? ang importante may makuha sila tsk tsk tsk

[Starlust]

It's really in an undescribable state of decay. I'm already dreading my September flight via NAIA 1.

[rhia9lam]

OMG. Never flew with PAL in the last 5 years. My last flight was disappointing.  Pero hindi ko naranasan yan. Ang naranasan ko 5 years ago was:
- mano-mano yung gate number. as in white board and marker! for some reason, the main board was not working
- ang gulo ng pila sa immigration. i recall may mga tao nakakadaan ng walang tatak. ayoko na i-stress sarili ko sa pagsabi sa kanila na kelangan nila patatak, bahala na sila mamoblema pabalik nila, kung babalik sila sa Pinas
- pagdating naman, pila!  as in ang gulo gulo ng arrival area na pila for immigration. Kasi 3 ata ang flights na nagkasabay sabay.  malas ko lang siguro. pero maski na, hindi dapat ganun.
- pagdating sa conveyor, maryosep, bangga bangga mga tao in all directions. the airport is simply too small to handle international flights. Pero baka recently, hindi na ganun kasikip kasi nagbawas na sila ng flights at mas konti narin lumilipad ng PAL.

Last choice ko ang PAL when flying international. Kahit pa local. May local flights pa ba sila? Kung walang available at PAL lang, am even willing to move my flight date para maiwasan ang PAL. tsk tsk tsk, it should also be voted as one of the worst airlines. Alala ko pa, pag take off ng plane, san ka nakakita na nag-i-incline automatically ang seats sa kalumaan.     Sobrang bulok na airline.  Ang tatanda din ng mga stewardess na na-encounter ko.  Luma pa mga planes.  And having NAIA2 as its exclusive airport with such lousy services does not help. 

my 2-16hr trip, back & forth ha was with PAL last year and 2009. Ayus naman, terminal 2 yata un. siguro kase i checked in early. Aircraft was OK too... Swerte lang ako, kasi may monitor sa harap and you can play & watch with. Tapos un pauwi naman ako, wala naman humablot ng bagggage ko (siguro mukha kasi akong kuripot hahaha). May mga nag ooffer ng pagbuhat at nagbibigay pa agad ng push cart. Sinasabi ko lang "salamat mga kuya" may kasama ako para kumuha. Ayun wala ng lumalapit sa group namen pag ganun. Saka kasi mukha akong teenager na walang pera!!!

Sadyly, been at LAX, DFW & SFO wow as in bongga ang terminals. Maglibot ka ienjoy mo ang terminal. Pag balik sa NAIA, Oh well nasa Pilipinas na nga talaga ako!

[fabulosity]

Funny I saw this post. I've always thought NAIA was the worst airport in the world...

[japs]

So I was watching The Layover with Anthony Bourdain earlier and nakita ko ang mga airport ng Hong Kong and other Asian countries and I've thought na tayo lang yata ang may pinakapangit na Airport.

Madumi na nga magulo pa. I thought President Noynoy have plans to improve the NAIA? I have seen videos that promote Philippine Tourism, pero sa airport pa lang sablay na.

Just my two cents, what are your thoughts?

[clouds_1028]

Yeah our government should really work on improving our airports not only NAIA. Kasi sayang ang tourism natin if airports pa lang flop na. 

[nageinna]

nakakasad to. i must say walang wala talaga airports natin dito. especially terminal I. imagine nandun halos lahat ng international flights, meaning most ng tourist doon ang terminal, ni hindi nila maayos? terminal II and III kahit not that impressive pwede pag pagtyagaan but yung terminal I nila, talagang way behind na sa ibang airports.